Responsibilities: 1. Prepare for customer inquiries by studying products, services, and customer service processes. 2. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; as well as verifying the customer's understanding of the information you have provided. 3. Create trouble-shooting guides for common issues customers are experiencing 4. Improves service quality by recom...

Job Description: 1) Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc. 2) Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports. 3) Responsible for user research of target market/country and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates. Req...

Responsibilities: - Represent Microsoft and communicate with Microsoft Cloud customers in APGC region. - Manage relationships with multiple customers, partners and collaborate with MS people - Document incidents, report customer suggestions and technical issues to Microsoft - Resolve technical problems encountered by Microsoft Office 365 customers. Work schedule: Office work From Monday to Friday 9am - 6pm with one hour of lunch break. We require: - Good English written and oral skills 
- Intere...

Job Description: 1) Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc. 2) Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports. 3) Responsible for user research of target market/country and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates. Req...

Starting Wage:  $20.00/hour A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specificall...

Device OS lab management service team owns lab, infrastructure, device, logistic management to serve for device testing team across Beijing, Shenzhen and Shanghai offices. We plan/implement new and existing lab improvements with high service quality meeting stakeholder's ever-changing business requirement, we provide lab test environment solution compliance with IT/Lab policy, we manage all kinds of lab resources and optimize allocation, we continue lab automation enhancement of our services, lo...

Seller Support at AMAZON Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers. We obsess over providing world class support to 3rd party Sellers on...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world with a team of highly experienced logistics professionals, product and program managers. We are seeking motivated Sales Support to develop and deliver sales support initiatives. The Sales Support will execute sales operational tasks to ensure AGL servi...

Focus on Finance Operations related internal control, including but not limit to Revenue/ Cash/ AR/ Credit management, Procurement/ Receving/ Cost/ Inventory management, Contract/ AP/ Payroll managerment, IT/ System management, etc. §Every week, prepare trip report to identify findings during the visit to the hotel and distribute the report to hotel DOF, GM, Area DOF/Leadership Support, Area GM, RFD, and GCM Finance Controls & Compliance Director, hold communication meeting to discuss the fi...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world with a team of highly experienced logistics professionals, product and program managers. We are seeking motivated Sales Support to develop and deliver sales support initiatives. The Sales Support will execute sales operational tasks to ensure AGL servi...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

• 根据预订优质快速的为客人办理入住手续，确认相关信息，如:房价，人数等，依客人喜好予以排房。 • 向客人介绍酒店各种宣传促销活动及推销希尔顿荣誉客会给非会员，吸引新会员的加入。 • 指引去房间的方向并解释房卡的使用方法，向客人分发礼物等。 • 确保入住期间的各项需求能有效满足，帮助客人办理外币兑换及结帐手续。接收现金，信用卡，旅行支票，公司或第三方付费等付款方式。 • 热情友好的问候客人，对客人的合理需求予以积极恰当的回应。准确提供各种信息如：酒店营业场所的营业时间及VIP促销计划等。 • 礼貌的接听所有来电，及时恰当的应客人要求处理各种邮件、传真及转交物品。 • 以较强的沟通表达能力提高客人满意度。 • 积极热情，有责任心，有一定的英语口语表达能力。 • 能运用计算器材准确无误的进行各种数据运算。 • 能承受一定的工作压力。 • 有酒店实习经验者优先。 Job: Guest Services, Operations, and Front Office Title: Front Desk Service Agent 前台接待 Location: null Requisition ID...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

HAFS Transactional Processing: ·Oversee the Procure to Payment (PTP) team and ensure all procedures and documentation are in order. This includes keeping the PTP master activity list (MAL), Standard Operating Procedures (SOPs) and templates up to date. ·Proactively review Procure to Payment (PTP) processes and systems for improvement or enhancement opportunities and actively participate in driving transformation (RPA, AI etc), efficiency and productivity improvement initiatives. ·Train and guide...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

What will I be doing? The Manager, Brand Support Openings & Transitions is primarily responsible for the efficient and effective on- boarding and maintenance of China MLA All Suite and Focused Service Hotels, in Hilton systems and all other relevant distribution channels; to ensure hotels are visible and bookable with the goal of optimizing revenue generation from pre-sale throughout the life of the asset. This role will be the primary contact for key MLA stakeholders leading communications ...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world with a team of highly experienced logistics professionals, product and program managers. We are seeking motivated Sales Support to develop and deliver sales support initiatives. The Sales Support will execute sales operational tasks to ensure AGL servi...

Amazon is looking for an experienced finance professional to support our rapidly evolving and growing China Customer Service Team. This is a visible role that will have an active role in managing daily operations, developing strategic operational and financial plans and driving ongoing process improvement while ensuring controllership over assets and expenditures. The successful candidate will have a strong business acumen, ability to partner with business leaders and a passion for data and divi...