Operations Supervisor
Atlas AirChina, MEUpdate time: February 20,2019
Job Description
Overview
This position is responsible for achieving all ground operations goals as they relate to performance, safety, service and regulatory compliance.
Responsibilities
- These supervisors would have a home base of Miami or New York and based on flight activity and special needs, these supervisors will spend between 50 to 70 percent of their time achieving the service and performance improvements Atlas demands and our customers expect. The remaining time will be spent covering flights to meet demand and minimize costs.
- Must be qualified to perform all aspects of ground operations including Loadmaster, hazardous materials, deicing, fueling catering, security, etc.
- Train our customers and vendors in the Atlas procedures for all ground operations functions.
- Ensure that training records are current for each vendor in our system as required by the FAA.
- Perform quality control audits at warehouses, ramps and operations areas. Share these audits with the customers and ensures an action plan is developed to correct any deficiencies.
- Ensure our customers are current with all operating requirements and focus items
- Responsible to ensure reliability, performance and safety goals for their customers, cities, vendors and Loadmasters are achieved.
- Collaboratively develop action plans with those performing below established goal to improve performance.
- Actively work with all other departments to continuously improve the service to our customers.
Qualifications
- Must be qualified in all areas of ground and 747 cargo operations
- Demonstrate the ability to work in a team-based environment
- Willingness to travel and work varied hours and days off
- Excellent communication and leadership skills
- Ability to meet the demands of varied responsibilities and deadlines
- Outstanding customer service skills
- Computer skills working with Microsoft Office or comparable software
- Previous management/supervisory experience preferred
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