Transworld Systems, Inc is the leading provider of accounts receivable management, debt collections, and loan servicing solutions.

As a multidimensional company, TSI’s team is built from collection industry experts, functional leaders, an engaged ownership team, and a cadre of independent advisors. While we represent a diversity of experiences and backgrounds, we all share a single-minded focus: improving the financial lives of businesses, institutions, and consumers.

Principal Responsibilities

Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.
Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
Demonstrate effective skiptracing techniques by locating consumer contact information.
Counsel delinquent consumers to assist in finding funds to meet their payment obligations.
Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
Knowledge, understanding, and compliance with TSI policies and procedures.
Maintain knowledge of functional area and company policies and procedures.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Perform other duties as assigned by management.

Qualifications

High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience.
Previous collections experience preferred.
Basic computer skills.
Ability to maintain the highest level of confidentiality.
Excellent interpersonal, written, and oral communication skills.
Ability to work in a team fostered environment.
Ability to work in multi-tasked environment.
Ability to prioritize and organize work.
Ability to adapt to a flexible schedule.

Office environment.
Ability to lift and/or move 20 pounds with or without accommodation.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.