Operations Agent
Atlas AirChina, MEUpdate time: February 20,2019
Job Description

Overview

Performs duties relating to the loading/unloading of aircraft, flight following, customs and cargo handling to ensure that company meets all company and governmental policies and regulations that customers receive quality service.

Responsibilities

  • Track flights and advise staff and handlers of ETA/ETD and handling required.
  • Reviews data entry to ensure accuracy and completeness and corrects inaccurate and/or incomplete information.
  • Analyze necessary information to determine load plans.
  • Complies information and calculates weight and balance.
  • Completes weight and balance documentation and ensures accuracy and completeness and corrects inaccurate and/or incomplete information.
  • Communicates serious issues to management.
  • Inspects aircraft cargo, identifies unsafe and insecure cargo and ensures problems are addressed and corrected.
  • Prepares aircraft cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management.
  • Completes HAZMAT loading documentation to ensure accuracy and completeness and correct inaccurate and/or incomplete information. Communicates serious issues to management.
  • When applicable, completes company computer data entry within designated time frames.
  • Completes validation and verification reports as required.
  • Completes paperwork and reports, including pallet off-inventory, on-hand inventory, pallet/net/strap reports and lock/net discrepancy reports, and provides to corporate and/or appropriate sources.
  • When applicable, develops and distributes load plans to appropriate personnel and Terminal Operations Supervisors.
  • When applicable, determines aircraft weight and balance
  • Verifies completion of weight and balance documentation and obtains necessary approvals prior to take-off.
  • Blocks aircraft in and out on landing and departure.
  • Inspects aircraft cargo to ensure safe and secure and reviews documentation to ensure accuracy and completeness.
  • Ensures accuracy and completeness of HAZMAT loading paperwork, notifies crew of location and, if necessary, obtains appropriate approvals prior to take-off.
  • When necessary, runs main deck controls for aircraft loading/unloading of cargo.
  • Creates applicable Declaration for Customs and Agriculture.
  • Establishes and maintains working relationships with Customs, Agriculture Department, flight crews, crew transport, other line stations’ terminal operations personnel, sales/customer service personnel, vendors and Long Beach dispatch.
  • Operates GSE equipment required for flight handling.
  • Performs other duties as assigned.

Qualifications

  • Applies understanding of aircraft positions and heights, aircraft weight limitations and aircraft overhangs.
  • Proficiently utilizes SITA, ULD and Flight systems, screens and software.
  • Knows and adheres to company operating policies, operations, processes and procedures appropriate to the job.
  • Knows and adheres to aircraft, vehicle and employee safety rules and regulations.
  • Understanding and uses air freight, terminal operations and flight terminology and processes.
  • Uses ability to track and coordinate multiple issues simultaneously.
  • Computer literate
  • Basic math skills
  • Previous airline experience preferable
  • High school or equivalent work experience

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