Applications Analyst 1
Lumentum Operations LLCShenzhenUpdate time: January 1,1
Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Essential Duties and Responsibilities

  • Maintain and support all aspects of the Manufacturing systems / Applications primarily the MES systems and supporting applications
  • Diagnose and troubleshoot local / remote manufacturing application related issues.
  • Implement and maintain manufacturing process flows within the MES
  • system
  • Facilitate the testing of New process flows, Updates existing flows
  • Analyzes MES system performance.
  • Interfaces with End Users to understand the manufacturing process requirements
  • Document changes and procedures, including process flows & configuration data
  • Willing to provide out of hours support on a Rota basis
  • Working with Remote sites providing support to manufacturing applications
  • Working with remote Engineers to capturing MES requirements
  • Provide MES Related data as requested
  • Develop Reports for the Business User

Qualifications and Requirements

  • At least 2 years of experience working with MES systems
  • Bachelor’s Degree in Information Technology, Computer Science, or related technical field
  • CCNP certified.
  • Good working experience of UNIX systems Good working experience of Windows OS systems
  • Good working experience of Oracle database systems
  • Excellent troubleshooting skills
  • Excellent communication, customer support and interpersonal skills
  • Good English Skills ( Written & Oral )
  • Adhere to professional and ethical at all times.
  • Participate in 24x7 on-call rotation for IS support
  • Perform 24x7 advanced tier troubleshooting, including off-hour maintenance activities, problem resolution, etc.
  • Familiar with ITIL process is a plus
  • Understanding of how the manufacturing validation process runs in relation to complex new products that stretch across various engineer teams and manufacturing centers/factories (methodology, validation plans, associated KPIs)
  • Great understanding of design for manufacturability, process design, process validation, and assembly methods
  • Ability to read and interpret basic mechanical drawings or CAD models
  • Strong interpersonal skills dealing with all levels of an organization.
  • Able to effectively and confidently communicate to senior and executive level leadership
  • Strong written and verbal communication skills in both English and Mandarin.
  • Well versed with common workplace software (word processor, spreadsheet, database, etc).
  • Excellent organizational skills Able to be a creative thinker and devise creative solutions to complicated problems
  • Excellent problem solving skills; adverse in various problem solving methodologies
  • Team player; ability to work in a fast-paced, multi-cultural environment with cross-functional teams

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