Purpose & Overall Relevance for the Organization:<

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Support development of global directions through input from local country/cluster with focus on in-store execution< Drive best practice implementation in one Asia-Pacific Markets together with Markets based on defined priorities< Engage regularly with Country/Cluster to drive Retail Execution across APAC to next level< <

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Key Responsibilities:

• Develop key annual initiatives and priorities in store to drive sales and brand strategies with specific focus around: Retail NXT, Consumer Service, Consumer Experience in stores, Staff Productivity and Retail Productivity/Profitability)
• Drive key APAC wide initiatives to ensure Business is ready for 2020 ambitions (specifically EMM Every Moment Matters and Model Store)
• Oversee the regular release and update of Global Store Operations Manuals and Policies.<
• Drive continuous improvement of retail processes, systems and capabilities.<
• Constantly review all process and procedures to reduce complexity and improve productivity<
• Develop, implement, review and monitor retail operating plans<
• Lead in devising reports to track operational KPIs and drive retail operations priorities<
• Track and benchmark C/C performance, identify areas in need of support and develop projects with the markets’ retail operations teams to improve overall performance<
• Subject matter expert on Global Retail Standard Operation procedures in ensuring full implementation and tracking of the Global Store Operations policy framework<
• Drive Omni channel mindset in stores and enable teams on usage of Omni channel tools to the full extent<
• Lead in driving people performance incentives through planning sales incentives and staff motivation programs<
• Participate in group business planning an

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  Key Relationships:< < <

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• APAC DTC team<
• C/C DTC team with specific focus on Store Operations Teams< <

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  Knowledge, Skills and Abilities:<

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• Ability to develop and implement strategy<
• Proven leadership and management abilities especially in managing a diverse team (incl. remote management)<
• Strong presentation/communication, negotiation and influencing skills, especially with senior stakeholders within a global matrix organization.<
• Broad retail operations experience.<
• Strong cross-functional and stakeholder management experience across commercial functions (e.g. marketing, sales, etc.) and support functions (finance preferred), as well as different organizational levels (Global, Market, etc.)<
• Expert understanding of Asian markets’ consumers, economic environment and commercial needs< <

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  Requisite Education and Experience / Minimum Qualifications:<

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• 8- 10 years of experience in retail operation management. Regional experience preferred.< < <
• University degree in Business or equivalent professional experience, ideally in Sales and/or Marketing, MBA preferred< < <
• Previous experience in managing a global matrix organization required< < <
• Sporting goods industry experience required<
• Fluent in English<
• Fluent in local language (if applicable) preferred<
• Has lived and worked in different cultures or has substantial experience working in regional teams<
• Willingness to travel upwards of 20% of time< <

  TA4<