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Senior Facilities Officer
JLLShanghaiUpdate time: January 1,1
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Job Description

Responsibility ：

  • Vendor management
o To assist client/FM to audit the work scope and service quality of vendors.
o Regular review on SOW and SOPs to assess their properness and provide suggestions of enhancement
o Assist to evaluate the contractors service performance.
o Innovation and proactivity in vendor management
Assistant client to renew 3rd party service contract

  • Hard/Soft Service / Client Relationships
o To arrange office administration service. To purchase office consumption (paper, stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval, purchase from approved supplier and ensure they are delivery on time with accurate quantity.

o To manage client relevant business licenses and bank car service

o To manage critical environment room/hub room ( it includes UPS etc)

o To manage day to day security operation, such as: out sourcing vendor management, joiner and leaver management, access card management, CCTV/intruder/EMS management
o To handle document outsourcing storage and destruction.
o Keep good communication with CS clients (corporate service/real estate/sourcing)
o Ensured Key Operations Procedures are followed to ensure service standards are maintained.

  • Payment/ billing management
o To assist client/FM to do accrual in expense system
o To assist update vendor pool
  • Assisted Client team to seek ways to constantly reduce costs and improve operational standards
  • Keep good communication with landlord and have the monthly meeting with Client.
  • Any other duties assigned by the client / FM.

  • University degree
  • Over 5 years working experience
  • Relevant experience in IFM preferred
  • Strong interpersonal skills
  • Proficiency in English (spoken and written)
  • Work in or familiar with bank industry is preferred

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