Department

Customer Service Department

Working Place

Tianjin

Number of People

2

Job title

Customer Service

Language Proficiency

Good command in spoken & written English

Education

Bachelor Degree above

Responsibilities

Following all the routings from overseas offices

Contacting the suppliers to provide the necessary information to overseas for shipping instruction

Organizing operation and documentation to well proceeding the shipments

Preparing the DEBIT NOTE and PRE-ALERT to overseas

Assisting operation to close the file for accounting dept

Making the shipping report to overseas office according to the specific client's request

Helping manager to improve service quality

Requirements

At least 3 year relevant experience in foreign freight forwarding company

Knowledge of nomination cargo handling procedure

Knowledge of sea, air import and export business is helpful

Good reaction of the market and communication skills with people
Team work spirit, self-motivated, detail-oriented, be able to work under pressure, very organized
Good in written and spoken English with goods computer skills, familiar with MS Office