Daily Lab Operation Support (30%)

• Support the daily operation of the Emerging Media Lab from Monday to Friday during routine hours, as well as occasional additional events.
• Perform daily maintenance routines to ensure a safe, efficient, and productive lab environment.
• Respond to all user-requests as well as develop action plans to resolve the issues timely and effectively.
• Provide on-site technology support and services for lab and program-related events including lab supplies, equipment, critical sample storage, program level events etc.
• Interface with Facilities, Property Management and Public Safety for lab infrastructure, risk management and other internal departments for lab related requests etc. Act as a HSE coordinator in lab to ensure safety.

Equipment Management and Maintenance (35%)

• Support of the Emerging Media Equipment Center, system, equipment and related resources, and ensure the protection of lab equipment through oversight of regular maintenance.
• Report of the status of equipment and materials on a regular basis.
• Responsibility for the service, maintenance, and inventory of all Emerging Media equipment on a regular basis.
• Work with students and faculty in the training and use of equipment and resources.
• Develop and maintain guidelines and SOPs of using lab resources and equipment etc.
• Be responsible for the day to day support and maintenance of lab equipment. This includes, but not limited:

• Various electronics components, sensors, boards etc. (e.g. transistor, resistor, capacitor, connectors, motor, LED, diode, buzzer, breadboard, etc.)
• Digital media equipment (e.g. camera, light kit, tripod, shotgun, headset, etc.)
• Hand tools (e.g. soldering kit, helping hand, wire stripper, multimeter, etc.)
• Wood shop (includes saws, sander, drills, etc.)

Program-Related Procurement (10%)

• Assist in daily procurement needs.
• Process purchasing and maintenance of equipment and components etc.

Classroom Services and Support (20%)

• Prepare and set up classroom before commencement of class.
• Participate in classroom demonstration and instruction as required by daily operations of our classes.
• Maintain existing technology services and solutions (including classroom support, general equipment, etc.) as well as new services development.

Community Communication (10%)

• Work closely and cooperate with different departments as well as third party vendors to support / meet daily requirements of operations and courses. etc. Eg. Facilities, IT, Finance, Procurement, vendors, etc.

Required Education

• Minimum Bachelor’s Degree in EE (Electronic Engineering), Electric Engineering and Automation, Electronics Science and Technology, Electrical & Information Engineering or equivalent. If candidate has good knowledge, background or skills in the field of electronic technology area, majors can be not limited in above.

• Basic understanding and knowledge of various electronics components, sensors and related tools are must.
• Prior knowledge/skills in 1-2 following fields is a plus (e.g. laser cutter, 3D printers, CNC mill, PCB mill and Pick and Place).
• 1-2 years’ experience in a similar laboratory environment is a plus, but not a must.

Required Knowledge, Skills, and Abilities

• Good communication abilities in Mandarin and English
• Passionate about the field of electronic engineering and related technology is a must
• Detail oriented and proficient at troubleshooting and problem solving
• High professional integrity, honesty and trust
• Multitasking and time management is a must
• Strong sense of responsibility, good organization, and coordination abilities are must
• Demonstrates motivation, drive and initiative in a busy working environment
• Easy going and engaged