Job Description

You are fanatical about security. No really…you will do whatever it takes to keep the bad guys out. You thrive and enjoy working in a fast paced environment, surrounded by brilliant and like-minded people. You walk into the office every day with a passion to learn more and a desire to succeed. You derive great satisfaction from delighting customers, have strong attention to detail and exude excellence.

As our Pre-Sales Engineer (SE) you will be working in a highly customer facing role, providing pre sales support and guidance to our customers. Collaborating with field sales and channel sales teams to recommend and develop customer solution. As the SE you will work in a consultative fashion and is looked to as an expert in his/her field by the account team, channel partners and customers.

Responsibilities:

What We Will Do For You:

• Expose you to some of the most exciting and cutting edge techniques to find evil
• Training and continuous coaching and mentoring to grow your technical and professional skills like no one else
• Work with a team of brilliant people that you can learn from and build lasting relationships with
• Develop an understanding of your aspirations and provide opportunities that we believe will get you there
• Inspiration to stretch your performance by allowing you to tackle seemingly impossible problems
• Encouragement challenge the status quo, think creatively, and innovate –make us better
• An environment of trust and camaraderie, where you can speak freely about your ideas
• A platform from which you can make a real impact against the bad guys
• Develop an understanding of, and be flexible to, your needs and provide a fantastic benefits package

What You Can Do For Us:

• Get your toolbox out and dive deep into systems to help us identify and eradicate attackers
• Come up with ways to do things faster, better and more effectively while maintaining a laser focus on quality
• Be fanatical about delighting our customers
• Be honest, transparent and genuine with our customers and your peers
• Exude excellence
• Make sure you have fun – lots of it
• Help us protect the world
• Work hard, but smart; balance your work and life

• Stay ahead of the market – understand security technologies that FireEye sells, be an expert in our business and to use this knowledge to plan for the future
• Provide pre-sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of FireEye products
• Refine and research technical requirements of the opportunity
• Create solutions and articulate the benefits of FireEye products
• Work closely with customers in the design and implementation/integration of FireEye products
• Understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design

Qualifications

Requirements:

What You Bring With You:

• Experience working in an IT security business
• Experience of working in (enter industry/vertical if relevant)
• You must have pre sales experience and excellent technical knowledge within networking and/or security
• Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.
• Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:
  • Network Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load Balancers, SNORT, YARA
  • Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies, SSL Interceptors, SIEM Products
  • Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products
  • SOC Operations – IT Process Automation / Orchestration
  • Intel – Knowledge and experience with Threat Intel
• Able to create excellent relationships with your customers and internally across internal teams - Systems Engineering, Marketing, Professional Services etc…
• Exemplary communication and interpersonal skills
• A willingness to be challenged and a strong desire to learn
• Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus

Additional Information

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