Attendant L1 , Environmental Services - Morpheus
Melco Resorts & EntertainmentMacaoUpdate time: May 6,2019
Job Description

Our Attendants do more than just maintain the cleanliness of our beautiful property. When working in public areas, they are also ambassadors, providing directions and information to our guests in a professional manner. We provide the tools to clean, you provide the attitude to impress. No prior experience needed. We offer training to individuals with good attitudes, politeness and approachability.

PRIMARY RESPONSIBILITIES:

  • Cleaning all areas in accordance with established Standard Operational Standards (SOPs) to achieve set Minimum Standards.
  • Have a thorough knowledge of cleaning operations and perform all assigned cleaning duties to the satisfaction of the supervisor.
  • Have a thorough knowledge of the casino and hotel layout to ensure that guest queries can be answered or referred promptly.
  • Adhering to all security and maintenance procedures and practices including reporting any unusual or suspicious incidents, hazards or people, complaints and missing or damaged items in a timely and accurate manner.
  • Communicating with fellow team members and other related departments to proactively service guests in the event of any emergency.
  • Adhere to all established health and safety requirements to ensure the safety of our staff and patrons.
  • Capable to perform repetitious duties.
  • Acting also as part of the CoD ambassador team while working in the public area.
  • Adhere to all Company policies and procedures.
  • Report accidents, injuries, unsafe work conditions and / or security issues to supervisors.
  • Perform other reasonable job duties as assigned by supervisors from time to time.

Qualifications


Experience

  • No previous experience is required

Education

  • N/A

Skills / Competencies

  • Patience
  • Ability to follow through
  • Ability to work in smoking area on rotation basis
  • Ability to work on flexible shift including overnight, weekends and holiday on rotation basis
  • Ability to work on overtime when needed

Advantageous Skills

  • Excellent interpersonal / presentation skills are preferred

Job

Environmental Services

Primary Location

Macau SAR-City of Dreams Macau

Organization

City Of Dreams Macau

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