Retail Account Analyst
Retail Solutions, Inc.ShanghaiUpdate time: June 12,2019
Job Description
上海市

COMPANY OVERVIEW
RSi is a leading provider of retail data science based analytics and a big data management platform which helps top retailers and CPG companies manage their supply chain and marketing initiatives to drive sales results. Using machine learning, streaming analytics and predictive models, we are the go-to cloud based; peta-scale SaaS data management platform in the retail industry. Join our team as a Senior Retail Account Analyst and join a global innovative technology leader with a strong presence in Shanghai, China.

Job Summary

The Strategic Account Analyst is responsible for driving RSi's adoption and value creation in CPG's . This position will be based in Loreal and deliver all the customized reporting and apply the new success stories effectively within the Loreal .The role must be comfortable in a range of situations; from training teams in new products, features, success stories, to implement major internal cross-functional projects to bring increased value or benefit to the Loreal teams.

Job Duties

  • Encourage the use of RSi's software applications through demonstrating the value-added capabilities with the end-users. Users range from supply chain/operations to sales/category management.
  • Create a customer user base and network of contacts to deliver against the programme objectives and the customer contract and making sure we influence as much of the business as possible in a short space of time.
  • Work with customer teams to identify their key business needs and develop reporting that assist our customers with meeting their goals.
  • Delivery outstanding service/reporting to all RSi stakeholders. From the analyst using the software to manager who need to understand the value created from the processes.
  • Share best practices and successes around the customer teams.
  • Track and manage all customer requests and response in a timely manner.
  • Delivery of written and verbal communications while upholding RSi's Service Standards and Philosophy both internally and with customers
  • Research and diagnose incoming customer inquiries regarding data
  • Provide functional support of inquiries related to RSI products

Job Requirements

  • University degree, preferably in Business, Supply Chain Management with 2+ years CPG or Retail experience in supply chain, operations and/or category management
  • Proficiency in Microsoft Applications, particularly Excel ,PowerBI, Tableau, or other data analysis software is a must
  • Good presentation, oral and written communication skills
  • Good people skills and ability to build relationships with contacts in Loreal
  • Team-player, positive attitude and flexible
  • Experience leveraging software to report on retail point-of-sale and syndicated data (e.g. Neilson and IRI) is favorable
  • Experience delivering quality customized reporting

Get email alerts for the latest"Retail Account Analyst jobs in Shanghai"