Purpose & Overall Relevance for the Organization:
? To ensure the Franchise Ops coverage program been well executed by regional Franchise Ops departments
? To constantly help the customer to build up retail capability
? To improve the ST performance for BLR and RE stores
Key Responsibilities:
? Monitor RE stores ST performance data by district and customer
? RE store management
? Pay regular visits to RE stores within the managed district
? Produce RE store performance data report for the HQ
? Discuss with cross function in the performance review of RE stores
? Execute the action plans formed by the HQ
? Store visits
? Pay regular visits to stores within the managed district
? Pay (combined) visits to selected stores (important or problematic stores)
? Give store performance assessment through F-aRMS checklist
? Cross cover the pre-designed items for other Franchise Ops functions (eg. VM maintenance)
? Conduct on site problem shooting through communicating with store manager and staff
? Give coach to the store staff where applicable
? Make "comprehensive store visit reports" after the store visit
? Collect MSP reports and monitor the store performance based on the results
? Off site problem shooting
? Communicate with customer OP team to solve retail ops related problems identified during the store visit
? Consolidate problems with other Franchise Ops functions through analysis of "comprehensive store visits" from all the store visiting departments
? Communicate with and coordinate related departments to solve the problems for other Franchise Ops departments identified
? Monitor the solving of all problems concerning customer stores ST
? Coordinate retail training to customers
? Communicate with HQ training team to address the customers training needs
? Lead the Monthly ST Meeting (Regional Meeting)
? Lead the review and discussion of HC & Key stores performance through ST data analysis
? Coordinate the functional presentation of all the Franchise Ops departments
? Lead the review of execution quality and effectiveness of action plan for the previous month
? Lead the discussion and formation of the action plan for the next month
? Coordinate the best practice sharing from RO team
? Coordinate the participation and cooperation of sales team in the Franchise Ops coverage program
? Participate in the HQ Monthly ST Meeting
Requisite Education and Experience / Minimum Qualifications
? Functional – 6 years above experience
? Industry – Ideally in apparel/fashion/shoes
? Relevant China marketing experience, preferred
? Outlook – basic
? Word – advanced
? Excel – advanced
? PowerPoint – advanced
? Fluent in English and Mandarin (written and spoken).
? Passion for sports
职能类别: 销售经理
关键字: Retail Operations
联系方式
上班地址:北京市区
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