Senior Manager Safety & Security, Greater China
Hilton CorporateShanghaiUpdate time: June 3,2019
Job Description
上海市

Work Locations

:
Hilton - Area Office - Greater China and Mongolia
4205, Bund Centre 222 Yan An Road East
Shanghai 200002

A Senior Safety & Security Manager, Greater China manages security, health & safety, food safety, public health and disability compliance within Greater China. Assists in investigations and provide advice for the protection of company's owned and managed assets. Analysis statistical data to allocate resources for high risk areas. Assists the Senior Director of Safety & Security Asia Pacific with analysis and response to governmental regulatory initiatives. Represents the company in related industry and regulatory affairs and trade associations when assigned. Represents the company to customers in group contracts. Provides support to Operations including statutory specialist training, vendor approval and crisis management. Crisis Coordinator for the Region.

What will I be doing?

Planning Activities 25%
  • Support Pre-opening hotels regarding fire safety, food safety, health and safety, disability and security requirements, as needed.
  • Back up crisis coordinator for APAC and China
  • Leading New Openings and Trading Hotels
  • Establishes and revises procedures, policies and processes to include new or modified regulatory requirements
Organizing Activities 25%
  • Assesses and oversees investigations at corporate and owned and managed properties.
  • Facilitate Safety &Security Workshops when required
  • Provides technical advice and project management services (CCTV, locks access control, fire safety, asset protection) for system improvements, upgrades and new build projects.
  • Coordinates special projects as directed by Director Safety & Security Asia Pacific
  • Ensures communication plan from the Director Safety & Security Asia Pacific, Senior Leadership is implemented.
  • Assists hotels with counter terrorism response to increased threat levels.
  • Coordinates and assists teams as part of the crisis management plan.
Directing Activities 35%
  • Threat monitoring and responds
  • Review CCTV new and upgrade projects
  • Manages the hotel audit programme at agreed frequencies with appropriate follow-up reports, benchmarking and recommendations to the Director of Safety & Security Asia Pacific, hotel GMs and Operations Vice President for assigned hotels.
  • Directs the development and administration of Risk Management for Asia Pacific.
  • Liaises with enforcement authorities on company issues
  • Directs health and safety,fire risk assessments (as applicable) in studies of selected locations and HACCP reviews as required.
  • Oversees the implementation and use of the Safety & Security Profile/audit tool for hotels.
  • Manages effective partnerships with Legal, Architecture and Construction, Technical Services, Brand Management, Human Resources, Hotel Operations, Risk Management and lead authorities.
Controlling Activities 15%
  • Monitor Safety & Security Program and Strategic Priorities Greater China
  • Implements safety and security programmes, projects, policies, procedures, and related statutory fire safety, health and safety and food safety training for assigned hotels.
  • Ensures legal compliance with safety & security related requirements including fire safety, occupational health and safety, food safety, housing and trading standards.
  • Maintains up to date knowledge of new or revised legislation as appropriate and current guidance and to ensure procedural and training documents are updated from the relevant authorities.
  • Assesses the need for investigations at corporate owned and managed properties.
  • Assesses actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as necessary.
  • Assists in prosecution efforts resulting from investigations.
  • Establishes and enforces policies and procedures that will improve the overall operation and effectiveness of the company.
  • Works within established departmental budget.
  • Reviews and makes appropriate adjustments in activities and expense throughout the fiscal year to ensure optimal financial results.
Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
  • Any and all other job duties as assigned
What are we looking for?

A Senior Manager Safety &Security, Greater China serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Demonstrated knowledge of applicable regulatory standards including relevant safety regulations, fire codes, building and construction codes, food safety and HACCP legislation, security codes, etc.
  • Demonstrated knowledge of risk management and insurance programs that are impacted by safety and health regulations (employers liability, general liability, fleet liability, property, employment practices).
  • Excellent presentation and public speaking skills, as well as excellent written communication skills
  • Ability to manage change, resolve conflicts and ensure collaborations within teams and/or units; includes maintaining the highest standards of ethical conduct and integrity.
  • Absolute discretion and confidentiality regarding sensitive information
  • Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities in keeping with core strategic goals.
  • Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems.
  • Ability to advocate and implement professional development for self, including capability to work with peers and other resources to provide development and mentoring opportunities.
  • Ability to evaluate and identify opportunities from a strategic perspective, including ability to develop prioritize and implement plans to meet organization’s core strategic goal.
  • Ability to assimilate new concepts and practices into position and the department and provide effective training to subordinates for on-the-job training, policies and procedures, departmental training topics and professional development.
  • Knowledge of business mathematics, including ability to calculate percentage changes and averages/weighted averages; working knowledge of Microsoft Excel, including ability to understand/manipulate basic spreadsheets.
  • Ability to work independently including the ability to recognize need for involvement of other teams/peers and capability to effectively facilitate that collaboration.
  • Strong supervisory skills including the ability to provide effective performance feedback to subordinates, as required, and ensure peak productivity of the department.
  • Ability to make decisions independently, complete in-depth investigations, and act as an expert in Risk Management functions.
  • Individual must take part in all necessary training offered and to be proactive in requesting training to meet personal and professional developmental needs.
  • Professional manner as expected by local governing bodies.
  • Ability to assist team members with their personal development through identification of individual needs for training.
  • Time management skills.
Required Qualifications:
  • Bachelor’s Degree or Diploma in Security Management or related technical field.
  • Food Hygiene certificate
  • OSHA General Safety Certificate
  • Fire Safety Management
  • Minimum 5 years in Safety and Security Management
  • Ability to travel as required
Preferred Qualifications:
  • Member of professional bodies e.g. security management, safety, food hygiene
  • Hospitality industry experience preferred with a mix of experience from security management roles
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Schedule

: Full-time
Brand : Hilton Corporate

Shift

: Day Job

Job Level

: Manager

Job

: Security and Loss Prevention

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