Role Summary: he role will be responsible for defining wing-to-wing one service center process, make continuously improvements to enhance customer digital experiences.
Essential Responsibilities: 1) Lead to define, build & execute wing-to-wing one service center process, and make continuously improvements;
2) Work with Global teams to deploy digital tools to enhance customer digital experiences;
3) Work closely with Commercial, Operations, Technical and all other function teams to streamline one service center workflow & mechanism;
4) Adopt most updated digital market practice into one service center.
Qualifications/Requirements: 1) Bachelor or above Degree, Business/ Management related are preferred;
2) 8+ years IT/ Project related working experience;
3) Strong business acumen, project management ability;
4) LEAN, PMP certified is preferred;
5) Excellent problem solving, collaboration skill and can work under pressure.
About Us: GE (NYSE: GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com Additional Locations: China;BeiJing;Beijing;