Senior Manager, Vulnerability Management and Remediation Cyberjaya, Malaysia The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career. Dell is a worldwide p...

Your Role and Responsibilities This role is responsible for: Mnitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi vendor environment. Analyzing first level problems for all systems (according to the service agreements), resolving and routing Supporting the Systems Management Processes specific to their client requirements, performing I/O (tape and print) duties where appropriate and batch management when required. Introductio...

Your Role and Responsibilities Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account Manages and provide management support to the agents who are supporting the customer inquiries and problems. Responsible for the development and motivation of the agents and ensuring they have the necessary tools and information. Proactively solve problems and provide timely resolution to ensure minimal impact to customer and employee satisfaction. Iden...

Your Role and Responsibilities Overview of job role : Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account Manages and provide management support to the agents who are supporting the customer inquiries and problems. Responsible for the development and motivation of the agents and ensuring they have the necessary tools and information. Proactively solve problems and provide timely resolution to ensure minimal impact to customer and empl...

Your Role and Responsibilities You will be working with IBM clients through a combination of electronic interaction and via the telephone. You will be providing support to IBM’s enterprise clients. You will be supporting clients who run one of IBM’s supported Linux distributions. These include Red Hat, SUSE and Ubuntu. You will be supporting Linux on one of three architectures, x86-64, Power and System z. Every client call results in an opportunity to experience a new learning opportunity, the L...

Your Role and Responsibilities Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account Manages and provide management support to the agents who are supporting the customer inquiries and problems. Responsible for the development and motivation of the agents and ensuring they have the necessary tools and information. Proactively solve problems and provide timely resolution to ensure minimal impact to customer and employee satisfaction. Iden...

Your Role and Responsibilities Service Desk Analyst (Japanese Speaking) Overview of job role : Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account Manages and provide management support to the agents who are supporting the customer inquiries and problems. Responsible for the development and motivation of the agents and ensuring they have the necessary tools and information. Proactively solve problems and provide timely resolution to e...

Your Role and Responsibilities To maintain, support and troubleshoot these high-end SAN Storage devices in cooperation with the platform or application teams such as a Wintel, Unix, Linux, Power I Series, AIX, Oracle, SQL, Sybase, VMware etc. You will coordinate Storage system hardware and perform software installation and its maintenance and upgrades. Key tasks include keeping the environment maintained in steady-state by planning and managing Storage Capacity requirements & ensure document...