Key Responsibilities Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.  When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.  Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Knowledge of...

Key Responsibilities Performs startups through Tier III including process qualifications with assistance.  Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment.  Plans for and completes all levels of preventative and corrective maintenance within timelines.  Troubleshoots key technical issues at the component level.  Diagnose and recommends solutions for complex syste...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Performs all standard service activities through Tier I unassisted.  Performs standard Tier II with assistance.  Able to perform routine preventative maintenance within established timeframes.  Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference calls.  May participate in projects to reduce costs and increase uptime. Verifies operational quality of system equipment.  Assists senior engineers as ne...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.  When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.  Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Kn...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or inc...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or inc...

Key Responsibilities Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits. Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker. Initiat...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or inc...

Key Responsibilities Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits. Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker. Initiat...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or inc...

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications.  Performs startup activities through Tier II with limited support.  Able to complete qualifications with minimal assistance. Completes quality repairs.  Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.  May initiate or participate in projects to drive down costs or increase uptime.    Abi...

Key Responsibilities Performs all standard service activities through Tier I unassisted.  Performs standard Tier II with assistance.  Able to perform routine preventative maintenance within established timeframes.  Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference calls.  May participate in projects to reduce costs and increase uptime. Verifies operational quality of system equipment.  Assis...

Key Responsibilities Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits. Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker. Initiat...