Eaton’s Engineering Service & Systems division is currently seeking a Field Service Representative (FSR) to join our team. This position will be based at our East Syracuse, NY location. Eaton’s Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technic...

Eaton’s Engineering Service & Systems division is currently seeking a Senior Field Service Engineer to join our team. This position is based at our East Syracuse, or Rochester, NY locations. Position Overview: Eaton’s Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participati...

For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world’s leading institutions the tools, capabilities, and services to be distinctive investors. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity.   BNY Mellon is a leader in the world of investment services and investment management, and our businesses support the full range of stakeholders of the financial system. Clearan...

Client Service - S3 Provides quality support to clients with complex transactions and processes on a daily basis. Independently assists clients by responding to phone, email and other inquiries regarding company products, services and procedures. Responds to client questions on BNY Mellon product features and provides technical assistance for issues that have been escalated by junior team members. Researches and resolves moderately complex operational or client issues. Routes issues that cannot ...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...

Client Processing - S3 Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system. Enters data, keying information from checks, inter...

Eaton’s Engineering Service & Systems division is currently seeking a Senior Field Service Engineer to join our team.  This position is based at our East Syracuse, NY location.    Position Overview: Eaton’s Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering.  Active participation in reco...

Client Processing - S3 Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system. Enters data, keying information from checks, inter...

Billing - IC2 Develops invoice templates based on signed fee agreements, creates formulas based on proposed billing and maintains the UDT report. Responsible for ensuring all agreements are in place for new funds. Develops invoice templates based on signed fee agreements. Creates formulas based on proposed billing and locks down any cells with a formula. Locks down any cells with a formula and ensures invoices are added to the UDT report. Ensures as part of the onboarding process that fee agreem...

Client Service - IC1 Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing operational and technical questions or issues and ensuring requests are executed. Applies problem solving skills based on precedence and experience. Uses communication skills to deliver high quality service to a specialized client base. Provides clients information related to BNY Mellon products and services representing a limited nu...

Client Processing - S7 Supervises/manages the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks. Serves as first line supervisor for assignment of tasks and resolution of issues. Directs, motivates and develops staff, maximizing their indi...

Client Service - M1 Manages a medium-sized client service team responsible for providing quality client experience on a daily basis. Maintains familiarity with industry best practices and maintains a small roster of clients. Coordinates and directs the daily operations of a client service team. Monitors work metrics and standards. Resolves team issues as required. Resolves complex or non-routine client issues or inquiries as needed. Maintains relationships with business teams to report client tr...

Client Service - IC3 Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed. Applies advanced problem solving skills, judgement, and experience to analyze information. Uses developed communication skills to deliver high quality service to a specialized client base. Provides individuals at assigned clients inform...

Client Processing - S5 Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner. Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex, manua...

Tax Reporting and Compliance - S2 Provides entry-level support for the preparation and maintenance of tax records, returns, and reports for internal and/or external clients. Gathers required data elements, as needed, for various regulatory filings. Updates tax forms and information return layouts to comply with regulatory changes. Performs first-level quality assurance of tax deliverables for less complex clients in accordance with department policies. Tracks data needed for tax calculations. Re...

Client Processing - S2 Provides quality service and support to internal clients and occasionally external clients on a daily basis, including account and security transaction processing, phone interaction and routine problem resolution in a timely manner. Works within well-defined parameters. Under direct supervision, performs routine operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Enters data, keying ...

Client Processing - S3 Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system. Enters data, keying information from checks, inter...

Client Processing - S3 Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system. Enters data, keying information from checks, inter...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...