This position will be responsible for managing a delivery team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services. This position is part of the Support Advanced Customer Services organization. The focus is to provide l...

  Advanced Customer Services – Principal Technical Account Manager TAM This role will be based in Cairo, Egypt. Oracle Advanced Customer Services is a Global Line of Business within the Oracle Support Services Organisation.  Role Purpose  Primary: To successfully manage the delivery of customer engagements according to the contractual details.  Develop and manage the Oracle Support relationship for customers who have purchased an Advanced Customer Services (ACS) support...

The Tech Cloud Partner Manager has a mission to drive business engagement with Oracle Partners to accelerate consumption of Oracle Cloud, through the implementation of partner-led solutions, services offerings and workload consumption use-cases The specific role will oversee the execution of Oracle’s strategy within the ecosystem accelerating the introduction of partner solutions and service offerings with Oracle stakeholders to accelerate usage and expansion of Oracle Cloud The role is a ...

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical r...

  Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-bas...

This position will be responsible for managing a delivery team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services. This position is part of the Support Advanced Customer Services organization. The focus is to provide l...

Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely. Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services. Pro-a...

Position: Head of Global Project Management Team (PMT) Role Description: Establishing a Global Project Management Practice, as part of our Consulting Services business, is a core next step in becoming a Tier 1 Solution Outcome Partner with our customers, helping to ensure our customer achieve business outcomes with the Oracle Communications portfolio.  We seek an experienced individual to lead our Global Team of Project Managers within Oracle Communications Consulting (OCC); taking responsi...

Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.   Highly skilled Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s supp...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

The primary focus of a Business Development Consultant is to generate demand for Oracle solutions and services through a mix of inbound calls and outbound prospecting within an assigned territory or vertical As a Telesales Business Development Representative you will act as the first contact for many prospects in Oracle business with inbound telemarketing calls. Qualifies Oracle prospects and produce quality leads for the Oracle Sales Force. Performs database and record keeping activities. Abili...

Preferred Qualifications   Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging O...

  Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-bas...

Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.   Highly skilled Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s supp...

The primary focus of a Business Development Consultant is to generate demand for Oracle solutions and services through a mix of inbound calls and outbound prospecting within an assigned territory or vertical As a Telesales Business Development Representative you will act as the first contact for many prospects in Oracle business with inbound telemarketing calls. Qualifies Oracle prospects and produce quality leads for the Oracle Sales Force. Performs database and record keeping activities. Abili...

The primary focus of a Business Development Consultant is to generate demand for Oracle solutions and services through a mix of inbound calls and outbound prospecting within an assigned territory or vertical As a Telesales Business Development Representative you will act as the first contact for many prospects in Oracle business with inbound telemarketing calls. Qualifies Oracle prospects and produce quality leads for the Oracle Sales Force. Performs database and record keeping activities. Abili...

The ACS – Hyperion engineer, will work as a technical support engineer on Oracle Hyperion products suite. The candidate should have a solid experience in the area of Enterprise Performance Management, Budgeting, Planning and Financial Consolidation. An implementation experience in medium to high complexity environment is required. He or She should be able to operate independently to provide quality work products and perform varied and complex duties and tasks that need independen...

The ACS – Hyperion engineer, will work as a technical consultant on Oracle Hyperion products suite. The candidate should have a solid experience in the area of Enterprise Performance Management, Budgeting, Planning and Financial Consolidation. An implementation experience in complex to medium complexity environment is required. He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent ...

This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services. This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied...

This position will be responsible for managing a delivery team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services. This position is part of the Support Advanced Customer Services organization. The focus is to provide l...