The candidate should be advanced in both French and English, any other foreign language is extra. Preferred profile is\: problem solving abilities, team player, sound planning and organizing, attention to detail and excellent change management (change based on requirements). Previous customer service experience is a plus.  Detailed Description The Deal Specialist is a partner for the Sales team, offering support mainly for pre, but also for post-sales activities in order to secure the succe...

The candidate should be advanced in both French and English, any other foreign language is extra. Preferred profile is\: problem solving abilities, team player, sound planning and organizing, attention to detail and excellent change management (change based on requirements). Previous customer service experience is a plus.  Detailed Description The Deal Specialist is a partner for the Sales team, offering support mainly for pre, but also for post-sales activities in order to secure the succe...

Responsibilities\:   Act as an HR Operations partner for Country HR. Depending on the volume of work you will be required to have following responsibilities\: ·          Act as the first level support for HR operations ·          Create and keep the employee records/files updated in hard copy and electronic version ·          Issue various documentation (emp...

Responsible for the copy editing of all training content submitted into the Oracle Sales and Partner Academy. Works in conjunction with publishing team and content creators to ensure all content is written accurately and follows Oracle's style guides. Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation ...

Customer Success Tech Cloud – Snr. Manager   Oracle’s Tech Cloud Customer Success Team   Our mission is to constantly drive customers to adopt Oracle Public Cloud, guiding them towards a long-term and sustainable utilization of their Cloud services. In the age of Cloud, Oracle's success will come from our ability to retain customers.   Oracle’s Cloud is a broad set of industry-standards based integrated services that provide customers with subscription-based access to Oracle Cloud...

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc. Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, eith...

- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc. Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, eith...

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc. Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, eith...

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc. Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, eith...

- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc. Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, eith...

Business Analyst 3-Ops Preferred Qualifications This role will be responsible for the gathering and compilation of Business Intelligence information for EMEA Business Operations.  The successful applicant will be familiar with sales functionality within Oracle Sales Cloud (Fusion CRM), and the data structures which are the foundation of the "go to market" model within Sales Cloud. A working knowledge of reporting tools such as SI is also required. Strong communication skills and an ability ...

Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle's risk. As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard and non-standard contracts. Act as a liaison bet...

Main objective of the job \:   Customer Hierarchy is a multi-level structure reflecting Parent-Child relationships as defined by the Legal Entity structure, which supports a Top-Down view of the customer. Our objective is to provide effective, efficient parent/child relationships for customer records in GSI and OSC and ensure consistent hierarchy structure usage across the organization. The team is made up of experienced people that have been performing enormous amount of research and plann...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...