A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. What will I be doing? As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to ...

An Assistant Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. An Assistant Director of Sales will work to develop the...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefo...

A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the...

A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perfor...

A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously. What will I be doing? A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Process all incoming and outgoing calls accurately and courteously Records and controls accurately wake up calls Pages guests in co-operation with concerned departments Assists guests with international calls and directory queries C...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the fol...

Requirements: 1, Fluent English speaker with Bachelor Degrees or above 2, Can start working ASAP 3, Students age: 3-12 years old 4, 25 teaching hours plus 15 office hours a week 5, Location: Shiyan City Hubei Province Benefits: 1, The salary is 12,000rmb-14,000rmb a month(non-native English speaker), 15,000rmb-18,000rmb(native English speaker) 3, 2 days off during weekdays 4, Provide working visa 5, Provide free apartment 6, Air ticket allowance provided after the contract is completed....

礼宾需与宾客保持频繁接触，包括在宾客抵达时表示欢迎、帮助宾客离店、监管行李运送和安全保管以及根据需要为所有宾客提供其他服务。 我的具体职责是什么？ 作为礼宾，您将成为宾客和酒店以及其他酒店部门之间的关健联系人。酒店礼宾对于客人的第一印象至关重要，因此，必须确保酒店大堂、礼宾服务台和前门区域内的所有流程井然有序、执行到位。具体来说，礼宾应以最高服务标准完成以下任务： 充当与宾客接触的关健联系人，并高效处理各种咨询问题 针对宾客的各种要求提供信息、建议和预订服务，包括城市观光、剧场门票、餐厅、就医和机票的预订 为宾客和酒店处理、传递消息 运送和安全存放行李 随时掌握所有酒店服务信息以及每日 VIP 宾客活动、VIP 宾客要求和特别活动信息 确保大堂和前门区域整洁有序、符合安全规范 在发生紧急事件时，应要求为管理层提供支持 以专业方式提供酒店和宾客服务 与当地企业和旅游机构进行联系与沟通...

电工需负责维修、维护、安装和监控酒店内的电气设备，并应对与电气相关的所有紧急来电。 我的具体职责是什么？ 作为电工，您将负责维修、维护、安装和监控酒店内的电气设备，并及时应对客人、经理、团队成员和紧急请求。具体来说，电工应以最高标准完成以下任务： 对各种各样的电气设备执行维修保养工作 组装和安装电气布线、装置和设备 在客房或多功能厅内安装音频/视频设备，并根据具体要求在多功能厅中安装麦克风和照明系统 及时而高效的应对紧急来电 进行巡视，以确保电气设备和照明设备工作正常 制定预防性维护计划和事故报告 将所有工具、设备和工作区域维持在适当条件下 掌握目前的技术培训知识和技能 根据需要为电子产品张贴标签并维护一个设备名录...

销售经理会通过分析当地市场趋势和竞争对手的活动来推荐策略，通过发展潜在业务和已合作业务来保持酒店在市场上的领导地位。 我的具体职责是什么？ 销售经理会通过分析当地市场趋势和竞争对手的活动来推荐策略，通过发展潜在业务和已合作业务来保持酒店在市场上的领导地位。具体来说，你将负责按照最高标准执行以下任务： 分析当地市场趋势和竞争对手的活动，以确定业务线索 开发客户帐户并在本地旅行，以推动业务进入特定的酒店/集群，并在所有收入流中增加市场/客户份额 与公司客户协商房价/套餐 开发和运用创新的本地营销渠道，包括社交媒体渠道 根据当前业务和定价条件为酒店准备公司合同 根据当前的业务战略开展工作并发现潜在的机会 与酒店的其他部门合作，以创造卓越的宾客体验并建立强大而全面的销售计划 根据需要参加销售活动 制作准确、及时的报告，以满足销售总监和管理层的需求，其中包括预约、销售电话及业务潜能 快速且专业地回答客户的询问 根据公司政策和程序管理员工绩效 招聘、管理、培训和发展销售团队...

A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work w...

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to th...

Requirements: 1, Fluent English speaker. 2, Have teaching experience 4, Bachelor degree or above 5, Can start work ASAP 6, 25 teaching hours plus 15 office hours 7, Students age: 3-12 years old 8, Location: Shiyan City Hubei Province Benefits: 1, The salary around 12,000-15,000rmb per month(Non-native English Speaker), 15,000rmb-19,000rmb per month(Native English Speaker) 2, Provide free apartment 3, 2 day off per week 4, Provide working visa 5, Provide air ticket allowance...

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to th...

A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. What will I be doing? As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager wi...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the fol...

A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perfor...

A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. What will I be doing? As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards: Identify new contacts, deve...

前台主管需负责监管酒店前台的所有活动，包括入住/离店、宾客要求、礼宾服务和酒店内活动的推广。 我的具体职责是什么？ 作为前台主管，您将负责监督宾客、酒店和各酒店部门之间的前台活动。此外，前台主管还需负责监管相关活动以为宾客留下良好的第一印象，因此应以最高标准完成以下任务： 在您指定换班期间监督前台操作是否符合高标准 确保您的轮班团队能够随时掌握酒店产品、服务、价格和特别促销优惠的信息，以及每日 VIP 和特别活动信息 告知轮班团队当天酒店内的任何特殊活动或 VIP 宾客 监督所有团队成员的仪表、标准和表现，并以培训和团队工作作为重点 通过追加销售与营销计划使销售收入最大化 及时、彻底的管理宾客请求、询问和投诉 以专业的前台仪表提供酒店和宾客服务...