Job Description:  Forming part of the Front Office Team, the duties include;  Welcoming guests to the hotel and ensuring an enjoyable and hassle free stay;  Maximising revenue through Rooms and Food&Drink up selling whilst managing other related targets set by the department;  Handling guest comments and queries and exceeding their expectations;  General Front Office duties. To successfully fill this role you should maintain the attitude, behaviours, skills and value...

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulf...

Reporting to the Front Office Manager and under the supervision of the Night Manager, the Night Auditor is responsible for overseeing the hotel’s end-of-day processes, ensuring accuracy in financial reporting, and maintaining operational efficiency during overnight hours.   Key Responsibilities:   • Verify and reconcile daily transactions, ensuring all postings are accurate. • Balance accounts and complete the end-of-day closure process. • Prepare, maintain, and di...

As a full-time Reservations Sales Agent, you will work with trend data to respond to Guest and customer enquiries to develop strong relationships and maximise revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage telephone and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Produce quotations and written confirmation to all...