Key Responsibilities Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.  When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.  Knowledge of 1 or more processes on 1 or more technologies Functional Knowledge Demonstrates conceptual knowledge of theories, practices and ...

Key Responsibilities Performs all standard service activities through Tier I unassisted.  Performs standard Tier II with assistance.  Able to perform routine preventative maintenance within established timeframes.  Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference calls.  May participate in projects to reduce costs and increase uptime. Verifies operational quality of system equipment.  Assists senior engineers as ne...