Bring your career aspirations to life with AIA! Responsible for creating an engaging end-to-end digital experience journey that has business impact • Conduct user research to discover insights, define user personas, articulate customer needs, and map user journeys • Work closely with Product Owners, Platform Owners, and business stakeholders to design and deliver user-centric experiences • Develop, communicate and govern user experience guidelines for each digital solution Build a career with us...

Bring your career aspirations to life with AIA! Responsible for conceiving, developing, implementing, supporting, and enhancing life, health, and wellness insurance schemes and products • Conduct market research and profitability analyses • Generate ideas on new products and wellness programmes and upgrade existing products through product improvements • Coordinate with relevant functions such as channel distribution, actuarial investment and operations in design of new products and refine of ex...

Bring your career aspirations to life with AIA! Responsible for handling customer inquires via telephone, email, or online platform • Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination • Process customer instructions / request • Troubleshoot and resolve customer complaint • May reach out to customers whose policies have lapsed in an attempt to retain them Build a career with us as we help our custo...

Bring your career aspirations to life with AIA! Responsible for supporting specific functional / business areas in terms of information system needs • Act as the liaison between information technology and business for the development and implementation of new systems and enhancement of existing systems • Evaluate new applications and identify systems requirements • Evaluate new information technology developments and evolving business requirements and recommend appropriate systems alternatives a...

Bring your career aspirations to life with AIA! Responsible for handling customer inquires via telephone, email, or online platform • Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination • Process customer instructions / request • Troubleshoot and resolve customer complaint • May reach out to customers whose policies have lapsed in an attempt to retain them Build a career with us as we help our custo...

Bring your career aspirations to life with AIA! Responsible for managing information technology infrastructure as well as applications and software within AIA and providing technical support to internal users • Provide technical expertise in the management of network facilities • Configure, install, maintain and upgrade computer hardware including physical hardware such as servers, laptops, network switches, routers and software • Administer web system hardware and operating system server softwa...

Bring your career aspirations to life with AIA! Responsible for managing information technology infrastructure as well as applications and software within AIA and providing technical support to internal users • Provide technical expertise in the management of network facilities • Configure, install, maintain and upgrade computer hardware including physical hardware such as servers, laptops, network switches, routers and software • Administer web system hardware and operating system server softwa...

Bring your career aspirations to life with AIA! Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints • Provide product and service information to customers and to agents and business partners as appropriate • Identify upselling opportunities to maintain and increase income streams from customer relationships • Recommend and implement programmes to support customer needs • Resolve custome...

Bring your career aspirations to life with AIA! Responsible for maximising the sales of AIA products and services through banks to meet individual / team quotas and AIA business objectives • Build and maintain effective long-term relationships and a high level of satisfaction with key decision makers and influencers at assigned banks • Create demand for AIA's products by highlighting their ability to meet the client's needs • Develop, implement and administer sales and distribution progr...

Bring your career aspirations to life with AIA! Responsible for creating compelling visual designs that align to AIA design language and maintains design consistency and coherence across products and services • Creates distinctive, branded digital experiences that are desirable and consistent across multiple platforms, devices and channels • Develops new product concepts, storyboards, detailed interaction designs and screen flows, and prototypes to clearly articulate solutions • Conducts concept...

Bring your career aspirations to life with AIA! Responsible for conceiving, developing, implementing, supporting, and enhancing life, health, and wellness insurance schemes and products • Conduct market research and profitability analyses • Generate ideas on new products and wellness programmes and upgrade existing products through product improvements • Coordinate with relevant functions such as channel distribution, actuarial investment and operations in design of new products and refine of ex...

Bring your career aspirations to life with AIA! Responsible for conceiving, developing, implementing, supporting, and enhancing life, health, and wellness insurance schemes and products • Conduct market research and profitability analyses • Generate ideas on new products and wellness programmes and upgrade existing products through product improvements • Coordinate with relevant functions such as channel distribution, actuarial investment and operations in design of new products and refine of ex...

Bring your career aspirations to life with AIA! Responsible for conceiving, developing, implementing, supporting, and enhancing life, health, and wellness insurance schemes and products • Conduct market research and profitability analyses • Generate ideas on new products and wellness programmes and upgrade existing products through product improvements • Coordinate with relevant functions such as channel distribution, actuarial investment and operations in design of new products and refine of ex...

Bring your career aspirations to life with AIA! Responsible for developing and directing marketing programmes for a significant product or product category • Compile and evaluate research on the market's product requirements and identify enhancements to current features and functionality of AIA products • Develop marketing strategies, including product direction, advertising, pricing, expense budgets, profit plans and future product development • Manage life cycle of a product or product cat...

Bring your career aspirations to life with AIA! Responsible for managing information technology infrastructure as well as applications and software within AIA and providing technical support to internal users • Provide technical expertise in the management of network facilities • Configure, install, maintain and upgrade computer hardware including physical hardware such as servers, laptops, network switches, routers and software • Administer web system hardware and operating system server softwa...

Bring your career aspirations to life with AIA! Coordinates LBU- required tech maintainence & enhancements with Group Head of Technology (along with team of tech maintenance / enhancement FTEs at Group-level  Support Head of Crimson in setting Crimson strategic priorities & key results (i.e. KPIs) • Accountable for results (i.e. KPIs) & execution of Crimson Tech strategy / BAU • Assist Head of Crimson, Head of Product in discussions with external stakeholders (e.g. partners), where r...