Retail Lending Department Marketing Manager (Job ID: 2566) Responsibilities: To be a team member of Retail Lending – Card Branding and Usage Section To manage credit card bonus points platform through managing marketing campaign, analyze market trend and managing P&L To embed digitalization in all initiatives related to reward platform and keep abreast on latest technology To work closely with internal departments to ensure smooth implementation To liaise potential business partners for mark...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Business Planning and Performance Management Manager (Sales Planning & Optimization) (Job ID: 2524) Responsibilities To formulate and develop sales / business management models, customer analytics and product / portfolio analyses related to branch network according to the Bank’s strategic direction and business focus To compile MI / analysis reports on sales, business, customer, portfolio and product management and performance reports on a timely...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 1789) Responsibilities: To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of customers To ensure branch sales are in compliance with the Bank’s poli...

Branch Distribution & Services Department Business Planning and Performance Management Manager (Financial & Business Optimization) (Job ID: 2523) Responsibilities To compile MI reports for measuring, monitoring and forecasting the business and financial performance To conduct analyses for the formulation of branch network, sales and business strategies To prepare departmental budget and financial plan against the business strategies To support cost management and monitor departmental bud...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Productivity & Service Quality Department Section Head & Senior Manager, Operations Efficiency (Job ID: 2363) Responsibilities To oversee the Section and work with the stakeholders to identify process improvement opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To develop framework, tools, metrics and methodologies to facilitate the stakeholders to drive changes, streamline end-to-end proces...

Responsibilities: To be a team member of Productivity & Service Quality Department To work with the stakeholders to identify opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To act as a strategic partner to Business Leaders, Champions and Sponsors to promote productivity and quality within and across various business functions To develop framework, tools, metrics and methodologies to facilitate ...

Responsibilities: To be a team member of Productivity & Service Quality Department To conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans To take ownership of specific initiatives from inception to implementation, solve complex problems and deliver financial results which contribute to the achievement of project assignments To synthesize process improvement initiatives at different stages ...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Business Planning and Performance Management Manager (Sales Planning & Optimization) (Job ID: 2524) Responsibilities To formulate and develop sales / business management models, customer analytics and product / portfolio analyses related to branch network according to the Bank’s strategic direction and business focus To compile MI / analysis reports on sales, business, customer, portfolio and product management and performance reports on a timely...

Legal & Tax Affairs Department Tax Officer (Job ID: 2473) Responsibilities To timely gather accurate financial information and to provide other administrative assistance for annual tax compliance jobs for the Bank, subsidiaries and overseas branches of the Group To gather corporate and financial information for tax projects To keep track records of all the information and documents collected in a proper manner To perform general administrative work for the team To provide assistance in handl...

Credit Risk Management Department Responsibilities To handle control work including exception reports review, monitoring of warning signals, and recommending appropriate remedial strategy according to the laid-down policies and accounting standards To assist in developing internal procedures and guidelines related to regulatory compliance To keep abreast of new regulatory requirements related to risk management processes To participate in ad-hoc projects Requirements University graduate, with pr...

Compliance Review Department Compliance Manager - Compliance Review (Job ID: 1542) Responsibilities: To carry out the compliance monitoring programmes on high-risk operations To perform scheduled branch visits To perform compliance review / self-assessment on selected operations To prepare management report on branch visit and compliance review/ monitoring To provide recommendations on compliance issues and findings being identified To follow up the implementation of recommendations issued To as...

Risk Strategy & Governance Department Senior Risk Manager (Basel Modelling & Co-ordination) (Job ID: 2161) Responsibilities To plan and lead the development and enhancement of the credit risk rating models,  IFRS9 ECL models and stress-testing models To review the impact of the key risk areas for Basel III development and IFRS9 standards To perform the various initiatives assigned by GCRO and Head of RSGD Requirements University graduate OR Relevant Professional Qualification AND Minimum...

Asset & Liability Management Department Responsibilities To handle liquidity risk measurement, monitoring and reporting To support in liquidity risk analysis and take up ad-hoc assignments whenever required Requirements University graduate or above in Risk Management, Statistics, Finance, Accounting, Quantitative Analysis or related discipline Minimum of 5 years relevant working experience in banking or financial institutions is preferred Professional qualification in FRM, CPA or CFA is an a...

Responsibilities To disseminate regulatory updates to relevant impacted units timely by proactively checking various sources of information, drafting broadcast emails and maintaining the regulatory log To work with other colleagues within Compliance Division to prepare regular reports to update management and staff members of the Bank on the latest regulatory developments To assist to review the Monthly Risk & Compliance Reports submitted by supporting units and take necessary follow-up acti...

Operational Risk Management Department Risk Manager (Operational Risk Management Department) (Job ID: 2160) Responsibilities: To conduct independent review of operational risk incidents To analyse data in related to operational risk management To prepare risk management reports to Senior Management To maintain operational risk database To review insurance coverage To communicate and co-ordinate with relevant departments on operational risk management issues To provide support in projects in rela...