Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Anti-Money Laundering Compliance Department Responsibilities To assist in handling anti-money laundering (“AML”)/sanction compliance issues for the Bank To conduct reviews for the enhancement of the AML/sanction compliance functions of the Bank To perform AML/sanction risk assessments on an ongoing basis To develop and promote risk-based monitoring measures and tools for AML/sanction compliance To assist in approving business relationships and transactions To communicate and coordinate with rele...

Risk Strategy and Governance Department Risk Manager (Risk Strategy and Analytics) (Job ID: 2078 ) Responsibilities: To conduct data analysis on risk related issues and to support the planning of strategy for the Bank To perform research and keep abreast of the regulatory requirements and market practices on Basel To participate in projects on user’s perspective and liaise with IT and external vendors on system development projects To co-ordinate change requests of credit risk monitoring systems...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 1789) Responsibilities: To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of customers To ensure branch sales are in compliance with the Bank’s poli...

Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Retail Lending Department Marketing Manager – Loan on Card (Job ID: 2440) Responsibilities To achieve targets of loan-on-card balance, drawdown amount and interest income To analyse market trend and P&L status to review product’s competitiveness in the market To control & monitor marketing expenses To identify business opportunities and insights from data analytics. Recommend business initiatives to achieve the targets To formulate business strategies to build market awareness and market...

Facility Services Department Team Head and Corporate Security Officer (Job ID: 2580) Responsibilities To lead a team of security officers/security guards and provide security services for the properties and branches of the Bank. To act as the Corporate Security Officer of the Bank and provide all-round professional advice to Senior Management on security issues. To develop and formulate security-related strategies, polices, guidelines for the Bank. To establish, operate and maintain security sys...

Financial Control Department Officer – Financial Control (GL & Bank Reconciliation) (Job ID: 2568) Responsibilities To assist in the implementation of general ledger control and take follow-up actions for discrepancies identified To perform the function of bank reconciliation To participate in systems enhancement projects and update procedure manuals To handle ad hoc assignments   Requirements University graduate in Business Administration, Accounting or related discipline is preferred Minim...

Risk Strategy & Governance Department Risk Officer (Basel Modelling & Coordination) (Job ID: 2569)     Responsibilities   To be a team member of Risk Strategy & Governance Department To conduct data mining and develop credit rating models and scorecards To carry out credit portfolio management and prepare MIS reports To conduct data analysis related to risk related issues     Requirements     University graduate in Risk Management, Statistics or Quantitative Analysis 1 - 2 years of e...

Risk Strategy & Governance Department Risk Officer (HKFRS9 & Stress Testing) (Job ID: 2620) Responsibilities To conduct analysis for IFRS9 and stress testing modelling To conduct data mining and develop credit rating models and scorecards To carry out credit portfolio management and prepare MIS reports To conduct data analysis related to risk related issues   Requirements University graduate in Risk Management, Statistics or Quantitative Analysis 1 - 2 years of experience in banking indu...

香港高等教育科技學院 Department / Section : 工商及酒店旅遊管理學院 Ref. no : O/THEi-FMH/PTW/09/19 香港高等教育科技學院(THEi)目前提供了22個以專業為本、以業界意見為依歸之學士學位課程。THEi的所有課程均已通過香港學術及職業資歷評審局之評審，部分課程更獲相關專業團體認可，其中有12個課程於2019/20年度納入政府的「指定專業/界別課程資助計劃」，為學生提供每年4萬1千7百至7萬2千8百港元之學費資助。有關更多本學院之詳情，請瀏覽https://www.thei.edu.hk。 為推動酒店營運管理(榮譽)文學士和廚藝及管理(榮譽)文學士課程發展而成立的“春逸軒”教學餐廳，為學生提供實務操作體驗。該教學餐廳將推行模擬餐飲專題習作，讓學生可以把課堂上學到的理論和知識付諸實踐。 主要職責： (a) 佈置餐桌； (b) 提供優質餐飲服務，及在顧客詢問時推介食品及飲品； (c) 準確地遞送食品及飲品予顧客，及協助顧客結帳； (d) 運送食用後的餐具到廚房作清洗； (e) 負責一般日常清潔工作； (f) 與餐廳職員會面檢視每日特色菜式、...

Channel & Transaction Management Department Senior Transaction Business Sales Manager (Job ID: 2344) Responsibilities To develop, formulate and implement of payment strategies and initiatives to improve revenue and the profitability from related payment products and services for different customer segments in the Bank To achieve the business targets and objectives through planning, formulation and implementation of payment strategies and initiatives To build comprehensive channel management ...

Branch Distribution & Services Department Senior Customer Experience & Service Quality Manager (Job ID: 2616) Responsibilities To assist Section Head in driving, planning and implementing service quality and customer experience initiatives To drive and develop customer experience strategies to enhance total customer experience To study and analyse customer needs to identify areas for improvement To manage projects / initiatives and ensure successful implementation To drive and/or support...

Channel Transaction & Management Department Transaction Business Development Manager (Job ID: 2490) Responsibilities: To plan, formulate and implement new strategies and initiatives, as well as product and system development and service bundling To assist in preparing annual operation plan and ensure its deliverable To collect and analyze market intelligence with appropriate recommendations and compile relevant business / sales / MIS or CRM reports To provide quality service to merchants and...

Channel & Transaction Management Department Assistant Channel & Platform Development Manager (Job ID: 2514) Responsibilities To coordinate in products and channel development To assist managers in project management and related activities To prepare and monitor implementation plans To plan, execute and monitor User Acceptance Test/ Usability Test To conduct post-implementation review To assist ad-hoc assignments   Requirements University graduate in Business Management, Banking, I.T. or ...

Retail Lending Department Senior Sales & Distribution Manager (Job ID: 2619) Responsibilities To manage all the Sales Channels, including Telemarketing, Branch, Direct Sales and other Business Partners for Retail Lending Product, including Credit Card, Consumer Loan and Mortgage. To explore, develop and manage the relationship with all sales channels To provide first-class customer service which meet the standards/requirements/guidelines prescribed by all concerned regulators as well as the ...

Retail Lending Department Assistant Business Analytics Manager (Job ID: 2405) Responsibilities To prepare regular MIS reports and database for marketing and credit analytics To conduct regular customer analysis and monitor marketing program performance To identify business opportunities through Data Mining To maintain and develop internal data mart to enhance information flow efficiency To liaise with end users and ensure all requirements are properly addressed to data analysis   Requirements Un...

Human Resources Department Rewards & Performance Management Manager (Job ID: 2617) Responsibilities To support the review and development of rewards strategies, including short-term and long-term incentives, as well as benefits review, to ensure they are in line with the market best practices and business strategies. To analyse and interpret statistical output from rewards/compensation surveys. To liaise with external service providers in designing and administering medical benefits and insu...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...