Facility Services Department Team Head and Corporate Security Officer (Job ID: 2580) Responsibilities To lead a team of security officers/security guards and provide security services for the properties and branches of the Bank. To act as the Corporate Security Officer of the Bank and provide all-round professional advice to Senior Management on security issues. To develop and formulate security-related strategies, polices, guidelines for the Bank. To establish, operate and maintain security sys...

Financial Control Department Officer – Financial Control (GL & Bank Reconciliation) (Job ID: 2568) Responsibilities To assist in the implementation of general ledger control and take follow-up actions for discrepancies identified To perform the function of bank reconciliation To participate in systems enhancement projects and update procedure manuals To handle ad hoc assignments   Requirements University graduate in Business Administration, Accounting or related discipline is preferred Minim...

Responsibilities: - Answer phone inquiries 接聽電話及解答查詢 - Handling Appointments 處理預約 - Greeting guests and registration 接待病人及登記 - Assist doctors in examination procedures 協助醫生進行手術及檢查   Requirements: - At least 1 year working experience 具1年工作經驗 - Pleasant personality and a good team player 品格良好及具團隊合作精神 - Excellent communication skills 良好溝通技巧 - Good service manner 良好服務態度 - Chinese and English computer knowledge is a must 懂中英文電腦操作   Staff Benefit:  - 13-month Salary - Bank Holidays - Sunday Off - 12 d...

Risk Strategy & Governance Department Risk Officer (Basel Modelling & Coordination) (Job ID: 2569)     Responsibilities   To be a team member of Risk Strategy & Governance Department To conduct data mining and develop credit rating models and scorecards To carry out credit portfolio management and prepare MIS reports To conduct data analysis related to risk related issues     Requirements     University graduate in Risk Management, Statistics or Quantitative Analysis 1 - 2 years of e...

Risk Strategy & Governance Department Risk Officer (HKFRS9 & Stress Testing) (Job ID: 2620) Responsibilities To conduct analysis for IFRS9 and stress testing modelling To conduct data mining and develop credit rating models and scorecards To carry out credit portfolio management and prepare MIS reports To conduct data analysis related to risk related issues   Requirements University graduate in Risk Management, Statistics or Quantitative Analysis 1 - 2 years of experience in banking indu...

Graduate School General Clerk II / Clerical Assistant (Ref. 200000HU) (Closing date: May 19, 2020) The appointee will mainly be responsible for supporting various administrative duties related to postgraduate studies. Applicants should have/be (i) completed secondary education; (ii) Grade E/Level 2 or above in at least 5 subjects in HKCEE, including Chinese and English (Syllabus B); OR any combination of results in at least 5 HKDSE subjects (including Level 2 or above in Chinese and English): Le...

Applications are invited for:- School of Journalism and Communication Part-time Lecturer(s) (Ref. 200000IO) (Closing date: May 22, 2020) The post is open for teaching the following postgraduate course: COMM5980 New Media Ecology for the MSc programme in New Media. The course aims to examine the business ecosystem of the media industry. It provides key theories and frameworks to understand the ecosystems, economic interplay, business models and media planning. The course provides a foundation fro...

Channel & Transaction Management Department Senior Transaction Business Sales Manager (Job ID: 2344) Responsibilities To develop, formulate and implement of payment strategies and initiatives to improve revenue and the profitability from related payment products and services for different customer segments in the Bank To achieve the business targets and objectives through planning, formulation and implementation of payment strategies and initiatives To build comprehensive channel management ...

Branch Distribution & Services Department Senior Customer Experience & Service Quality Manager (Job ID: 2616) Responsibilities To assist Section Head in driving, planning and implementing service quality and customer experience initiatives To drive and develop customer experience strategies to enhance total customer experience To study and analyse customer needs to identify areas for improvement To manage projects / initiatives and ensure successful implementation To drive and/or support...

Channel Transaction & Management Department Transaction Business Development Manager (Job ID: 2490) Responsibilities: To plan, formulate and implement new strategies and initiatives, as well as product and system development and service bundling To assist in preparing annual operation plan and ensure its deliverable To collect and analyze market intelligence with appropriate recommendations and compile relevant business / sales / MIS or CRM reports To provide quality service to merchants and...

Channel & Transaction Management Department Assistant Channel & Platform Development Manager (Job ID: 2514) Responsibilities To coordinate in products and channel development To assist managers in project management and related activities To prepare and monitor implementation plans To plan, execute and monitor User Acceptance Test/ Usability Test To conduct post-implementation review To assist ad-hoc assignments   Requirements University graduate in Business Management, Banking, I.T. or ...

Retail Lending Department Senior Sales & Distribution Manager (Job ID: 2619) Responsibilities To manage all the Sales Channels, including Telemarketing, Branch, Direct Sales and other Business Partners for Retail Lending Product, including Credit Card, Consumer Loan and Mortgage. To explore, develop and manage the relationship with all sales channels To provide first-class customer service which meet the standards/requirements/guidelines prescribed by all concerned regulators as well as the ...

Retail Lending Department Assistant Business Analytics Manager (Job ID: 2405) Responsibilities To prepare regular MIS reports and database for marketing and credit analytics To conduct regular customer analysis and monitor marketing program performance To identify business opportunities through Data Mining To maintain and develop internal data mart to enhance information flow efficiency To liaise with end users and ensure all requirements are properly addressed to data analysis   Requirements Un...

Human Resources Department Rewards & Performance Management Manager (Job ID: 2617) Responsibilities To support the review and development of rewards strategies, including short-term and long-term incentives, as well as benefits review, to ensure they are in line with the market best practices and business strategies. To analyse and interpret statistical output from rewards/compensation surveys. To liaise with external service providers in designing and administering medical benefits and insu...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 1789) Responsibilities: To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of customers To ensure branch sales are in compliance with the Bank’s poli...

Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Assistant Customer Engagement Manager/Customer Engagement Officer (Job ID: 2545) Responsibilities To provide execution support for various customer portfolio growth as well as customer loyalty and retention programmes to improve portfolio revenue To support the development of customer contact plan and product cross-selling solutions to drive customer total relationship balance and revenue growth To organize and support customer events to deepen custo...

Securities Services Department Sales and Marketing Officer (Job ID: 1515) Responsibilities:   To assist in developing and implementing marketing activities to achieve business targets To liaise with internal departments to accomplish marketing campaigns, promotion activities and cross-selling activities To collect market intelligence and conduct survey on pricing strategies To prepare proposal for seeking approval on pricing & marketing programs and  inform concerned Branches and Departments...

Branch Distribution & Services Department Assistant Deposit Product Manager / Officer (Job ID: 2465) Responsibilities To assist in implementing business plans for CASA deposit by launching marketing campaigns, products and services to maintain the competitiveness of the Bank’s business and growth in deposit portfolio and revenue To assist to formulate and execute CASA balance growth, strategy and prepare budget related to deposit business to align with the goals of Personal Banking Division ...