Job Duties: Provide on-site support to clients Perform testing, maintenance, troubleshooting and repairing of PC / Printer products Provide daily maintenance report   Requirements: Diploma or above in IT / Computer Science / Electronic Engineering or equivalent At least 1-year relevant work experience in hardware maintenance on PC / Printer Self-motivated, responsible and able to work independently Customer-oriented, good verbal communication skill Fresh graduate will also be considered   If int...

Job Duties: Provide helpdesk / deskside support on PC and system functions for end users Provide hardware and software maintenance or remote support to solve the IT related problems Provide network support and network equipment ‘s monitoring Assist in managing the hardware & software inventory items and maintain up-to-dated inventory records   Requirements: Diploma / Higher Diploma or above with 1 year helpdesk / PC support experience Hands on experience in PC problem diagnosis and end users...

Duties: Provide daily Data Centre operational support, including system health check, batch job processing, report printing and backup tape handling Need to work on shift duty for the routine operations and administration of our clients’ network and systems hosted in Data Centre Maintain updated Data Centre inventory record   Requirements: DSE or above Basic knowledge on IT and desktop computer Good command of English and Chinese Hard-working, punctuality and positive attitude Carefulness and ab...

Your new company: Joining my clients’ call center teams. You’ll be challenged daily by the work, the people on your team, and the customers you serve. You’ll be given many opportunities to learn and advance.   About the role: Manage large amounts of inbound calls in a timely manner Answer customers enquires in a professional manner Proactively promote and provide accurate information on new services or programs while processing incoming calls so as to upsell products when they arise   About the ...

The Job: To perform day-to-day data centre routine duties such as system backup, server reboot, facilities checks, etc; To record issue log and prepare reports To assist in the formulation and documentation of data centre policies and procedures To preventive and reactive action in order to minimize service interruption 處理日常數據中心正常運作，包括後備系統備份，重開侍服器，檢查設施等 記錄問題個案及預備報告 協助制定及記錄政策及程序 執行數據中心的預防措施，以免干擾中心之正常運作   The Person: Form 5 graduate or above, preferably with Certificate/Diploma in computer science...

Duties: Install, maintenance and relocate computer software and hardware Provide PCs and application support to users Perform backup on server and system   Requirements: Diploma or Higher Diploma in Computer Science Previous IT internship experience and working experience is highly preferred Good command in both spoken and written English and Chinese Polite with good communication skills Fresh graduates are also welcomed On-the-job training will be provided to fresh graduates   If interested for...

Duties: Assist in providing technical support and implementing security enhancement of Office Application Systems and IT infrastructure Provide technical support and advice to users Carry out any other duties assigned by Supervisor   Requirements : Higher Diploma in Computer Studies or equivalent At least 1 years IT support working experience Solid experience in Lotus Notes Admin & Support With previous work experience in user PC LAN support, Windows 7/8/10 Good communication and interperson...

The shortlisted candidate will be assigned to Government Department to revamp and re-development of IT applications projects   Job Duties: Participate in the system setup core software (i.e. Oracle, Microsoft DBs and Application server products) during revamp and redevelopment project of IT applications, including, backup and restore database, deployment, perform load test, conduct DR drill, trouble-shooting, performance monitoring and etc Manage outsourced contractor to upgrade software package...

Job Duties: Assist in in-house application system development life cycle activities including programming, testing, implementation and related system enhancement, maintenance and support tasks Assist in on-going application system support and handle user’s ad hoc requests Participate in various types of testing, e.g. system integration test, user acceptance test, system load test, performance test Undertake any other duties assigned by supervisors   Requirement: Higher Diploma or above in Comput...

Job Description: To provide Installation & technical support services to potential customers, e.g. PC/Laptop Installation and Migration, Cloud-based application configuration To follow installation guideline and troubleshooting software application problems   Job Requirements: Form 5 / DSE / Certificate or above in Computer Studies Familiar with PC desktop hardware platforms & peripherals (printer, scanner, etc.) Self-motivated and the ability to work under pressure is important Good cus...

Duties: Execute all customer service tasks in call center operation Receive incoming call & case handling Provide service to customers, contact assistance providers, reporting actions in the system applications Assist any ad-hoc tasks assigned by Supervisor   Responsibilities: Form 5 or above With 1 year of relevant experience in call centre environment would be an advantage Pleasant, stable, independent and have strong sense of responsibility and urgency Good computer knowledge in MS Office...

Job Description: Plan and conduct user research to investigate user needs and synthesise insights to develop UI/UX flow Develop wireframes, prototype and customer journey map to communicate, test and refine concepts with stakeholders through iterative processes Perform research and interviews with stakeholders to identify best UI components and visual design for development Develop and deliver highly responsive, secure front-end UI components and layouts for web and native mobile apps Work with ...

Job Duties: Responsible for day-to-day support in Data Center Ensure Data Center is operating up to standard by keeping and summarizing the record of the environmental data Perform monthly tasks as required Perform daily backup and result check Perform shift duty   Job Requirements: Diploma in Computing Studies and related discipline or above Experience in data centre environment Good knowledge in operating Linux, Unix, Windows servers Good command in spoken and written English and Chinese   If ...

Job Duties: • Provide support to users for resolving IT problems • Handle the hotline, service desk services and problem escalation • Keep a record of daily data communication transactions, problems and remedial action taken • Other ad-hoc duties assigned by Supervisor Requirements: • F.5 / DSE / Certificate or above in Information Technology or related discipline • At least 1 year working experience in customer service / IT field • Good command of both spoken and written English, Cantonese &...

工作範圍︰ 負責影印機安裝及保養事宜 提供影印機技術支援及維修服務 於設備故障時檢測及即時作出緊急修復工作 定期上門作日常保養檢查，確保機件運作正常 提供軟件更新及系統保養   入職要求︰ 中三程度或以上 (持電機或機械工程證書更佳) 1年相關工作經驗 具良好溝通及客戶服務技巧 需守時, 工作態度良好及有責任心 能操流利廣東話，懂書寫中文及基本英語 無經驗者持相關證書亦獲考慮   全職員工福利包括專業培訓，有薪休息日，醫療津貼（包括中西醫及跌打），住院保障及員工購物優惠   有意應徵者，請將個人履歷（包括：學歷、工作經驗、目前薪酬、薪酬要求及聯絡方法）按 立即申請     申請人所提供的資料絕對保密，並只作有關招聘用途。...

Job Description: To provide Installation & technical support services to potential customers, e.g. PC/Laptop Installation and Migration, Cloud-based application configuration To follow installation guideline and troubleshooting software application problems   Job Requirements: Form 5 / DSE / Certificate or above in Computer Studies Familiar with PC desktop hardware platforms & peripherals (printer, scanner, etc.) Self-motivated and the ability to work under pressure is important Good cus...

Job Nature: Setup and maintain system hardware and software environment in client sites Provide direct end-user support on PC software & hardware issues Provide workstation installation and software deployment, upgrade and troubleshooting Provide installation and configuration of various hardware devices in different IT infrastructures. Provide support to network, desktops, laptops, printers and peripherals   Requirements: Certificate holder in IT or equivalent Experience in desktop PC/lapto...

工作職責: 處理日常數據中心正常運作，包括後備系統備份，重開侍服器，檢查設施等 執行數據中心的預防措施，以免干擾中心之正常運作 記錄問題個案及預備報告   職位要求: 中五或以上學歷，持資訊科技相關証書優先 具一年數據中心操作的相關經驗優先 主動、良好的溝通能力和客戶服務技巧 需7x24小時輪班輪休工作   有意應徵者，請將個人履歷（包括：學歷、工作經驗、目前薪酬、薪酬要求及聯絡方法）按 立即申請     申請人所提供的資料絕對保密，並只作有關招聘用途。...

Our client is searching for customer service trainee to join their new team, Salary could be reached at $15,000 with shift allowance   Compensations and Benefits: On-the-job training; Internal promotion opportunity Duties: Handle customer phone inquiries Conduct trouble shooting and handle job orders when service inspections are required Maintain customer records through information received from incoming calls   Responsibilities: F.5 / HKDSE certificate holder or above Polite, cheerful, positiv...

Responsibilities: To provide Helpdesk Support at the Data Centre which runs multi-platform systems on UNIX, LINUX and Windows servers Monitor operational status of software and hardware, including operating systems, application systems and Network equipment Monitor job scheduling of various application software systems Maintain Incident Logs for problems occurred Perform job submission, back up, recovery and restart in accordance with SOP Perform First Level system and batch problem determinatio...