Responsibilities: Provide professional service in handling inbound calls from local & overseas clients Handle client’s enquiries and complaints regarding following up service request in professional and timely manner Perform installation of MS office   Requirements: 7 or above 1-2 years customer service experience, preferably in call centre and IT services environment. Customer service oriented, good problem solving and interpersonal skills Strong sense of responsibility and willing to learn...

Duties: To provide onsite PC/Notebook installation and support on Windows OS and applications To provide desk side to end users and resolve technical issues To troubleshoot the hardware and software in PCs, and notebooks To interface directly with customer for the coordination of IT services To liaise with internal departments, vendors, partners on resolving fault   Requirements: Diploma or higher level in IT related qualifications Prefer good soft skill and good communication in English 2 years...

Job Duties: Provide on-site support to clients Perform testing, maintenance, troubleshooting and repairing of PC / Printer products Provide daily maintenance report   Requirements: Diploma or above in IT / Computer Science / Electronic Engineering or equivalent At least 1-year relevant work experience in hardware maintenance on PC / Printer Self-motivated, responsible and able to work independently Customer-oriented, good verbal communication skill Fresh graduate will also be considered   If int...

Duties: Development and maintain the web and server-side application Participate in the end to end development cycle of system development from ideas generation, collecting and analyzing user requirements, system and application design, implementation, testing, troubleshooting to enhancement Provide support and troubleshooting to users Maintain and system and continue optimize its performance   Requirements: Higher Diploma or above in Computer Science 1-3 years of experience using Java, J2EE Kno...

Job Description: Perform operating and job monitoring Responsible for system backup operation Ensure fault alarms are timely attended Handle system operation work like backup, report generation and other system housekeeping work   Job Requirements: Form 5/ Form 6 Graduated or above At least 1 year hands-on experience in System Backup Operation and Data Centre Maintenance, or related disciplines Experience in Windows is preferred Good written skills in both Chinese and English   If interested for...

工作職責: 處理日常數據中心正常運作，包括後備系統備份，重開侍服器，檢查設施等 執行數據中心的預防措施，以免干擾中心之正常運作 記錄問題個案及預備報告   職位要求: 中五或以上學歷，持資訊科技相關証書優先 具一年數據中心操作的相關經驗優先 主動、良好的溝通能力和客戶服務技巧 需7x24小時輪班輪休工作   有意應徵者，請將個人履歷（包括：學歷、工作經驗、目前薪酬、薪酬要求及聯絡方法）按 立即申請     申請人所提供的資料絕對保密，並只作有關招聘用途。...

Duties: Participate in in-house program development and system implementation Assist System Analyst to provide system maintenance and support to existing application systems and conduct system enhancements for them Assist in monitoring the performance of outsourced contractors Work in implementation of new systems/ enhancements and system maintenance & support   Requirements: Degree or above in Computer Studies or equivalent 1-3 year’s hands-on experience in Java programming to develop the w...

Job Duties: Provide support and maintenance of Linux Installation / configuration, operation and maintenance of Linux systems Maintain operational, configuration, or other procedures   Job Requirements: Diploma or Degree with at least 2 years IT experience Over 1 year of experience in troubleshooting and supporting Linux Server Posses Linux certificate would be an advantage but not a must Willing to work in different locations Good communication and interpersonal skills   If interested for the a...

Job Nature: Setup and maintain system hardware and software environment in client sites Provide direct end-user support on PC software & hardware issues Provide workstation installation and software deployment, upgrade and troubleshooting Provide installation and configuration of various hardware devices in different IT infrastructures. Provide support to network, desktops, laptops, printers and peripherals   Requirements: Certificate holder in IT or equivalent Experience in desktop PC/lapto...

Duties: Perform hardware and software customization and configuration setup Support all OA applications Apply the latest software patches or upgrade software versions Maintain the inventory records of workstations and PCs Familiar to use system for call logging and reporting   Requirements: Diploma or above in Information Technology or Computer Science Previous internship experience in technical support would be an added advantage Familiar with Microsoft Windows, Server, Workstation OS, Microsof...

Job Duties: Responsible for full lifecycle of mobile application development. From gathering requirements specifications, through analysis, design, implementation, test, and to support Analyse problems to assess root cause, collect and characterize data to gain understanding of system behaviour Perform product design, system analysis and programming activities Source code and version control, documentation for the development Requirements: Higher Diploma / Degree in Computer Science, Information...

Our Client is a Hong Kong’s premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services.   Responsibilities: Handle general enquiries, User enquiries and complaints in a professional manner Cooperate with other teams’ members to resolve customer's request efficiently Promote company products/services Work Location: Olympic city Work shifts: 40 working hours per week   Requirements: 5 / DSE or abo...

Duties: Drive solutions to designing, developing, testing, deploying, maintaining and enhancing web and mobile applications Conduct user requirement analysis for the development/implementation of new systems Prepare project documentation such as Functional Specifications/Use Case Specifications Assist in the integration testing, system testing, User Acceptance Test and implementation activities Plan and coordinate training for end-users. Work with business partners during system implementation a...

Duties: Carry out system development tasks including feasibility study, system design, development, testing and deployment Co-ordinate with relevant parties concerned, including users, service providers and computer operators, for system development and maintenance   Requirements: Higher Diploma or Degree in Information Technology, Computing subjects or equivalent 1-3 years working experience in system development and implementation using Java Familiar with the following area(s): Java programmin...

Our client is looking for a data center operator to join their team.   Job Duties: Provide facilities management and Data Center operation services Maintain and monitor site environment and supporting facilities, e.g. power supply, computer room air-conditioning system, fire detection and protection system, water leakage detection system, security surveillance system including CCTV, access control system and remote facilities for environment and security Perform real-time monitoring under facili...

Duties: Assist in monitoring the projects progress and control Manage projects correspondence, documents and reports independently Perform resource logistics and project administration duties Liaise with clients and sub-contractors Requirements: High Diploma or Degree in Engineering / Computer Science or related disciplines With relevant project administrative support experience is an advantage Strong in PC applications such MS Office (i.e. Excel & Word) Detail-minded and willing to learn Go...

Job Duties: Provide on-site support to clients Perform testing, maintenance, troubleshooting and repairing of PC / Printer products Provide daily maintenance report   Requirements: Diploma or above in IT / Computer Science / Electronic Engineering or equivalent At least 1-year relevant work experience in hardware maintenance on PC / Printer Self-motivated, responsible and able to work independently Customer-oriented, good verbal communication skill Fresh graduate will also be considered   If int...

Duties: Execute all customer service tasks in call center operation Receive incoming call & case handling Provide service to customers, contact assistance providers, reporting actions in the system applications Assist any ad-hoc tasks assigned by Supervisor   Responsibilities: Form 5 or above With 1 year of relevant experience in call centre environment would be an advantage Pleasant, stable, independent and have strong sense of responsibility and urgency Good computer knowledge in MS Office...

Job Duties: Provide helpdesk / deskside support on PC and system functions for end users Provide hardware and software maintenance or remote support to solve the IT related problems Provide network support and network equipment ‘s monitoring Assist in managing the hardware & software inventory items and maintain up-to-dated inventory records   Requirements: Diploma / Higher Diploma or above with 1 year helpdesk / PC support experience Hands on experience in PC problem diagnosis and end users...

Job Duties: Provide on-site support on PC and system functions Provide hardware and software maintenance support to users and perform on-site system health check Provide network support and assist supervisors in server and network equipment's monitoring Assist in scheduling and monitoring computer equipment installation/relocation and perform site preparation work Provide security control support and assistance in response to IT incidents Perform any other IT duties as assigned by the superv...