Responsibilities To review the complaint investigation report and relevant supporting documents to conclude their substantiation To identify root causes from complaints and suggest quality improvement initiatives to prevent repetition of the complaints To build effective partnership across business and functions To develop Root Cause Analysis tools and assist in providing training and briefing sessions To prepare regular reports, statistics and analytics to parties concerned To cultivate among t...

Responsibilities To conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans To take ownership of specific initiatives from inception to implementation, solve complex problems and deliver financial results which contribute to the achievement of project assignments To synthesize process improvement initiatives at different stages into executive summaries/ briefs/ reports To drive measurable improvem...

Responsibilities To work with the stakeholders to identify opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To act as a strategic partner to Business Leaders, Champions and Sponsors to promote productivity and quality within and across various business functions To develop framework, tools, metrics and methodologies to facilitate the stakeholders to drive changes and streamline end-to-end processes ...

Responsibilities To be a team member of Trade & Loan Services Department. To perform clerical duties relating to loan/trade/credit administration operation and to provide office administration support. To handle customer enquiries. To take up ad hoc tasks when assigned. Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics at Level 2/Attatined/Grade E or above. Holder of CDCS qualification is an advantage. Mature, willing to learn, and able to work un...

Retail Lending Operations Department Assistant Officer (Retail Lending Servicing - Loan Services) (Job ID: 2150) Responsibilities: To provide clerical support related to loan servicing operation. To maintain accurate data record/files and update at scheduled time frame. To handle general enquiries from internal/external customers and administration duties as assigned. Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or a...

Job Responsibilities: 1. Business communication and relationship maintenance with Securities Software Vendors; 2. Brokerage Software bugs/requirements collection, software vendor communication and explanations, bug fix timetable management, and take responsibility to each tech regarding project; 3. Maintain Hundsun Ayers Technologies trading system and business-related systems to ensure system’s reliability, performance and stability; 4. Liaise with software vendors for system enhancements, syst...

Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendations to the team; Plan, execute and evaluate marketing campaigns to promote products online; Min...

底薪+佣金+獎金  歡迎各行業銷售精英加入/ 歡迎非本地畢業生及IANG   市場策劃及推廣助理 Marketing Assistant / 行政文員 Operation Clerk    Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendati...

Branch Distribution & Services Department Branch - Marketing Assistant  (Job ID: 1571) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Branch Distribution & Services Department Branch - Branch Manager (Job ID: 2226) Responsibilities: To implement business plans to achieve preset sales targets and objectives To generate new business for the branch To manage branch resources, particularly with regard to the provision of quality customer service To ensure branch operations are in compliance with the Bank's policies, procedures, and regulatory guidelines Requirements: University graduates preferred, with a minimum of 6 year...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 1789) Responsibilities: To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of customers To ensure branch sales are in compliance with the Bank’s poli...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Branch - Insurance Specialist (Job ID: 1595) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Branch Distribution & Services Department Branch - Relationship Manager (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendations to the team; Plan, execute and evaluate marketing campaigns to promote products online; Min...

底薪+佣金+獎金  歡迎各行業銷售精英加入/ 歡迎非本地畢業生及IANG   市場策劃及推廣助理 Marketing Assistant / 行政文員 Operation Clerk    Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendati...

Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendations to the team; Plan, execute and evaluate marketing campaigns to promote products online; Min...

底薪+佣金+獎金  歡迎各行業銷售精英加入/ 歡迎非本地畢業生及IANG   市場策劃及推廣助理 Marketing Assistant / 行政文員 Operation Clerk    Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendati...

Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendations to the team; Plan, execute and evaluate marketing campaigns to promote products online; Min...

底薪+佣金+獎金  歡迎各行業銷售精英加入/ 歡迎非本地畢業生及IANG   市場策劃及推廣助理 Marketing Assistant / 行政文員 Operation Clerk    Marketing Assistant Key Responsibilities & Requirement : Develop and executive assigned digital marketing & advertising planning to support brand & marketing strategies; Plan and manage digital contents (e.g. SEM, SEO, Wechat , Facebook etc) across various digital and social platforms; Assist in performance analysis from all digital channels, understand the insights and provide recommendati...