Responsibilities Ensure the Operational Risk Framework is duly implemented and review the Key Control Self-Assessments (KCSAs) and Key Risk Indicators (KRIs) submitted from functions and businesses to assess the proper functioning and adequacy of existing controls Drive the Company’s operational risk culture and co-ordinate the KCSAs and KRIs submission with the business and function heads Design and implement effective control measures e.g. KRIs and monitoring plans for operational risk managem...

Responsibilities Conduct telephone interview to customers for assigned survey Responsible for data processing and report preparation Perform other ad-hoc duties as assigned   Requirements Secondary graduate or above 1 year’s relevant phone interview or customer service experience is preferable Proficient in Microsoft Office, e.g. Excel & Word Fluent in spoken & written Indonesian Bahasa and English Required to work at least 2 days per week Fresh graduate will also be considered...

Responsibilities: Manage the financial needs of a diverse range of customers Explore business opportunities and strengthen customer relationships Develop market with potential customers Involve in job training program in different aspects   Requirements: University degree holder Self-motivated, detail-minded and strong sense of responsibility Able to work independently Be a good team player...

Duties Coordinate with other finance teams for financial reporting and management reporting; Prepare monthly management reports such as Division profit and loss report, profit and loss by contract analysis and any other ad hoc reports; Prepare variance analysis, reconciliation, reports and schedules on a timely basis; Compliance with statutory, regulatory and shareholder reporting requirements; Supervise a team to carry out accounts payable, fixed asset management, general ledger, etc.; To assis...

Channel & Transaction Management Department Senior Transaction Business Sales Manager (Job ID: 2344) Responsibilities To develop, formulate and implement of payment strategies and initiatives to improve revenue and the profitability from related payment products and services for different customer segments in the Bank To achieve the business targets and objectives through planning, formulation and implementation of payment strategies and initiatives To build comprehensive channel management ...

Branch Distribution & Services Department Senior Customer Experience & Service Quality Manager (Job ID: 2616) Responsibilities To assist Section Head in driving, planning and implementing service quality and customer experience initiatives To drive and develop customer experience strategies to enhance total customer experience To study and analyse customer needs to identify areas for improvement To manage projects / initiatives and ensure successful implementation To drive and/or support...

Channel Transaction & Management Department Transaction Business Development Manager (Job ID: 2490) Responsibilities: To plan, formulate and implement new strategies and initiatives, as well as product and system development and service bundling To assist in preparing annual operation plan and ensure its deliverable To collect and analyze market intelligence with appropriate recommendations and compile relevant business / sales / MIS or CRM reports To provide quality service to merchants and...

Channel & Transaction Management Department Assistant Channel & Platform Development Manager (Job ID: 2514) Responsibilities To coordinate in products and channel development To assist managers in project management and related activities To prepare and monitor implementation plans To plan, execute and monitor User Acceptance Test/ Usability Test To conduct post-implementation review To assist ad-hoc assignments   Requirements University graduate in Business Management, Banking, I.T. or ...

Retail Lending Department Senior Sales & Distribution Manager (Job ID: 2619) Responsibilities To manage all the Sales Channels, including Telemarketing, Branch, Direct Sales and other Business Partners for Retail Lending Product, including Credit Card, Consumer Loan and Mortgage. To explore, develop and manage the relationship with all sales channels To provide first-class customer service which meet the standards/requirements/guidelines prescribed by all concerned regulators as well as the ...

Retail Lending Department Assistant Business Analytics Manager (Job ID: 2405) Responsibilities To prepare regular MIS reports and database for marketing and credit analytics To conduct regular customer analysis and monitor marketing program performance To identify business opportunities through Data Mining To maintain and develop internal data mart to enhance information flow efficiency To liaise with end users and ensure all requirements are properly addressed to data analysis   Requirements Un...

The Management Trainee position is full time and involves responsibilities in: Sales & marketing Management training Sales and marketing presentations Face to face sales and marketing of new services for our clients Sales / marketing / customer service techniques Team building and mentoring   Benefits & Culture Fun and team building environment  Travel Opportunities  Leadership workshops & development  Financial management, business management, time management  Recognition for top pe...

Responsibilities: Provide a wide range of financial products and solutions different customer segments Explore business opportunities and strengthen customer relationships Involve in job training program     Requirements: University or above Excellent interpersonal and presentation skills Proactive and able to work independently Good spoken in Cantonese and Mandarin...

Kindergarten: Teaching Assistant (full time and part time) SEN Teaching Assistant   Primary: Teaching Assistant SEN Teaching Assistant Mandarin Teaching Assistant   We are seeking to appoint well-qualified, inspirational and committed Teachers and Teaching Assistants to join our friendly and professional team. The successful individual must be highly motivated, possess exceptional organisational skills, work well with colleagues and have the ambition to work in a caring, aspirational, family-run...

Responsibilities:  Provide clerical support and assist Buyer in daily operation  Follow up orders and assist in analyzing sales performance  Updates and manages data for inventory control  Support ad hoc duties as and when required   Qualifications: Diploma or above 0 - 1 years merchandising experience Recent Graduate will be considered Candidates with less working experience will also be considered Good interpersonal skills with strong numerical sense Good command of English and Chinese Profici...

Human Resources Department Rewards & Performance Management Manager (Job ID: 2617) Responsibilities To support the review and development of rewards strategies, including short-term and long-term incentives, as well as benefits review, to ensure they are in line with the market best practices and business strategies. To analyse and interpret statistical output from rewards/compensation surveys. To liaise with external service providers in designing and administering medical benefits and insu...

Key Responsibilities Acts as a key member in the Communications Team and works with Communications Manager to maintain effective communications with all stakeholders internally and to help build positive image of the school externally in the wider community Manages media relations, arranges media interviews, writes press release and proposes promotion focus for advertisement Supports the Communications Team on issues management Copywrites and translates school promotional materials Organises cor...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 1789) Responsibilities: To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of customers To ensure branch sales are in compliance with the Bank’s poli...

Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Assistant Customer Engagement Manager/Customer Engagement Officer (Job ID: 2545) Responsibilities To provide execution support for various customer portfolio growth as well as customer loyalty and retention programmes to improve portfolio revenue To support the development of customer contact plan and product cross-selling solutions to drive customer total relationship balance and revenue growth To organize and support customer events to deepen custo...