Branch Distribution & Services Department Assistant Deposit Product Manager / Officer (Job ID: 2465) Responsibilities To assist in implementing business plans for CASA deposit by launching marketing campaigns, products and services to maintain the competitiveness of the Bank’s business and growth in deposit portfolio and revenue To assist to formulate and execute CASA balance growth, strategy and prepare budget related to deposit business to align with the goals of Personal Banking Division ...

Risk Strategy & Governance Department Senior Risk Manager (Basel Modelling & Co-ordination) (Job ID: 2161) Responsibilities To plan and lead the development and enhancement of the credit risk rating models,  IFRS9 ECL models and stress-testing models To review the impact of the key risk areas for Basel III development and IFRS9 standards To perform the various initiatives assigned by GCRO and Head of RSGD Requirements University graduate OR Relevant Professional Qualification AND Minimum...

Compliance Review Department Compliance Manager - Compliance Review (Job ID: 2592) Responsibilities To carry out the compliance monitoring programmes on high-risk operations To perform scheduled branch visits To perform compliance review / self-assessment on selected operations To prepare management report on branch visit and compliance review/ monitoring To provide recommendations on compliance issues and findings being identified To follow up the implementation of recommendations issued To ass...

Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Legal & Tax Affairs Department Tax Officer (Job ID: 2587) Responsibilities To timely gather accurate financial information and to provide other administrative assistance for annual tax compliance jobs for the Bank, subsidiaries and overseas branches of the Group To gather corporate and financial information for tax projects To keep track records of all the information and documents collected in a proper manner To perform general administrative work for the team To provide assistance in handl...

Branch Distribution & Services Department Assistant Customer Engagement Manager/Customer Engagement Officer (Job ID: 2545) Responsibilities To provide execution support for various customer portfolio growth as well as customer loyalty and retention programmes to improve portfolio revenue To support the development of customer contact plan and product cross-selling solutions to drive customer total relationship balance and revenue growth To organize and support customer events to deepen custo...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Productivity & Service Quality Department Section Head & Senior Manager, Operations Efficiency (Job ID: 2363) Responsibilities To oversee the Section and work with the stakeholders to identify process improvement opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To develop framework, tools, metrics and methodologies to facilitate the stakeholders to drive changes, streamline end-to-end proces...

Responsibilities: To be a team member of Productivity & Service Quality Department To conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans To take ownership of specific initiatives from inception to implementation, solve complex problems and deliver financial results which contribute to the achievement of project assignments To synthesize process improvement initiatives at different stages ...

Credit Risk Management Department Senior Risk Manager / Risk Manager (Credit Assessment)  (Job ID: 2252) Responsibilities: To report to the Section Head of Policy & Assessment Section To perform independent assessment on credit proposals, provide recommendations or make credit decisions according to the delegated authorities To formulate and review credit policies and guidelines, and form the first opinion of credit judgment on policy or product related proposals as submitted by business uni...

Risk Strategy and Governance Department Risk Manager (Risk Strategy and Analytics) (Job ID: 2078 ) Responsibilities: To conduct data analysis on risk related issues and to support the planning of strategy for the Bank To perform research and keep abreast of the regulatory requirements and market practices on Basel To participate in projects on user’s perspective and liaise with IT and external vendors on system development projects To co-ordinate change requests of credit risk monitoring systems...

Responsibilities: To be a team member of Productivity & Service Quality Department To work with the stakeholders to identify opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To act as a strategic partner to Business Leaders, Champions and Sponsors to promote productivity and quality within and across various business functions To develop framework, tools, metrics and methodologies to facilitate ...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Responsibilities Contact with borrower to update overdue repayment Negotiate with borrower for repayment schedule Handle enquiries related to collection matters Perform daily duties in compliance with the internal code of conduct and external regulations   Requirements Form 5 / DSE graduates or above At least 1-2 years of debt collection experience in banks or financial company is preferable Working experience in customer services / telemarketing is an advantage Fluent in spoken and written Engl...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

Responsibilities Develop product (personal loan and credit cards) portfolio analytical reports and study to monitor business performance and provide insights and recommendation to formulate effective strategies and business plan Facilitate annual budgeting and performance monitoring. Facilitate KPI / target setting for Product & Marketing and sales teams and the development of incentive schemes Identify high opportunity segments and initiate effective campaigns like up-selling, cross-selling...

Responsibilities Identify and analyze new business opportunities in innovation, including, FinTech and business model innovation Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management Focus on entity-wide innovation, develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making Understand entity and business strategic objectives and ad...

Responsibilities Conduct telephone interview to customers for assigned survey Responsible for data processing and report preparation Perform other ad-hoc duties as assigned   Requirements Secondary graduate or above 1 year’s relevant phone interview or customer service experience is preferable Proficient in Microsoft Office, e.g. Excel & Word Fluent in spoken & written Indonesian Bahasa and English Required to work at least 2 days per week Fresh graduate will also be considered...

Responsibilities Responsible for data entry Verify client’s information Retrieve document from logistic company Provide administrative and clerical support Perform ad-hoc duties as assigned   Requirements Diploma or above Proficient in MS Office, especially Excel Require to work for 2 days per week...