Facility Management Department Technical Officer (Job ID: 2747) Responsibilities To lead a team of technicians providing maintenance services for all building services systems for a portfolio of Bank properties. To supervise the work quality of external vendors who provide maintenance servcies to the Bank. To plan and execute energy saving and environmental protection measures for the premises. To assist in the management of E&M systems, including system design, tendering, project administra...

Facility Management Department Property Officer (Job ID: 2733) Responsibilities To handle day-to-day property services including leasing, rental collection and tenancy administration for the properties entrusted by clients. To coordinate property management and maintenance issues. To liaise with landlords and tenants for all property related matters. To build up good relationships with landlord, tenants and property agencies.   Requirements Higher Diploma or above in Property Management, Estate ...

Responsibilities Handle customer inquiries, request and complaints Handle customer requests on dispute transaction, re-issue of statement, sales slip or other information retrieval Maintain and update customer information upon request Assist Marketing department in telemarketing of credit card product Requirements Form 5 graduate or above 2-3 years’ relevant working experience in consumer finance / retail banking industry, preferable in credit card products Night shift duty is required Dynamic, ...

Responsibilities Assist in formulating and enhancing credit policy of Credit Card Assist in monitoring Credit Card portfolio including acquisition quality and portfolio performance Perform analysis of Credit Card portfolio Prepare periodic reports to monitor the portfolio performance, acquisition quality, product campaign, collection management etc. Conduct credit assurance for Credit Card Perform user acceptance tests on system enhancement or other processes   Requirements University degree hol...

Central Operations Department Contract Officer (Branch Processing Support Section) (Job ID: 2561) Responsibilities To be a team member of Central Operations Department on contract for one year. To review bank account documents. to perform data entry and clerical duties. To take up ad hoc tasks as assigned.   Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above. A minimum of 2 years' banking experience with knowle...

Central Operations Department Officer (Imaging Section) (Job ID: 2743) Responsibilities To scan documents and perform other clerical duties. To take up ad hoc tasks as and when required.   Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above. Holder of AHKIB qualification or equivalent professional qualification is an advantage. Minimum of 2 years' clerical experience. Good communication and interpersonal skills....

Responsibilities Identify and analyze new business opportunities in innovation, including, FinTech and business model innovation Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management Focus on entity-wide innovation, develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making Understand entity and business strategic objectives and ad...

Responsibilities Ensure the Operational Risk Framework is duly implemented and review the Key Control Self-Assessments (KCSAs) and Key Risk Indicators (KRIs) submitted from functions and businesses to assess the proper functioning and adequacy of existing controls Drive the Company’s operational risk culture and co-ordinate the KCSAs and KRIs submission with the business and function heads Design and implement effective control measures e.g. KRIs and monitoring plans for operational risk managem...

Responsibilities Assist to achieve responsible tasks within System Development Life Cycle Produce documentation on user requirements, operating procedures and operating guidelines Participate in daily system support and maintenance Work independently to ensure computer systems are running smoothly and fix problems Develop the user acceptance test plan and test details and carry out the user acceptance test   Requirements University degree holder or above in Computer science, Information Technolo...

Responsibilities Assist R&D supervisor to conduct research Prepare data for research and testing Coordinate with other FinTech teams to support software development Perform testing on software, website and mobile apps Provide administrative support including document writing and report generation   Requirements University undergraduate in Computer Science or related disciplines Hands-on experience in programming is an advantage Good knowledge in cutting-edge technologies including A.I., Big ...

Responsibilities Perform collection duties on delinquent accounts Contact customer and handle billing or overdue repayment with appropriate manner Negotiate with borrower for repayment schedule Handle enquiries related to collection matters Perform daily duties in compliance with the internal code of conduct and external regulations   Requirements Form 5 / DSE graduates or above At least 1-2 years of debt collection experience in banks or financial company is preferable Working experience in cus...

Responsibilities Support on formulating and enhancing credit policy of Credit Card Responsible for monitoring Credit Card portfolio including acquisition quality and portfolio performance Perform comprehensive analysis of Credit Card portfolio Support other risk functions to identify potential areas of improvement in credit policies, product offers, customer segments, credit procedures, and portfolio management Prepare periodic reports to monitor the portfolio performance, acquisition quality, p...

Responsibilities Assist in new product development and existing products & services enhancement to improve customer experience and maintain competitiveness Drive customer retention and cross-selling programs to maintain the portfolio and lengthen customer relationship Work with vendors, internal departments and frontline to ensure smooth roll-out and quality implementation of new product and marketing programs Ensure the smooth and on-time handling of customer redemption Conduct program eval...

Responsibilities Participate in project planning, resources management, risk assessment, requirement analysis, testing and lifecycle management Responsible to control the implementation progress and establish the follow-up improvement scheme Lead team members on communication with stakeholders, work quality and efficiency Assist daily system support and maintenance to ensure computer systems are running smoothly and to fix problems Collaborate with internal and external stakeholders to execute s...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

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Human Resources Department Responsibilities To support the review and development of rewards strategies, including short-term and long-term incentives, as well as benefits review, to ensure they are in line with the market best practices and business strategies. To analyse and interpret statistical output from rewards/compensation surveys. To liaise with external service providers in designing and administering medical benefits and insurance policies for the Bank Group. To review and implement p...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

Securities Services Department Senior Dealer (Job ID: 2736)        Responsibilities To handle securities transactions as well as provide timely and efficient securities services to customers To prepare various daily/monthly trading statistics reports as required To alert the supervisors when any suspicious transaction is identified during order execution To perform any administrative duties and handle any ad hoc tasks assigned by the supervisors   Requirements HKCEE/HKDSE or above, with 5 subjec...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...