Customer Communication Specialist
Shanghai Sanyue Network Technology Co., Ltd.ShanghaiUpdate time: February 27
Job Description
Company Introduction

We are a dynamic company with growing overseas business. We are now looking for a fluent Chinese-speaking foreign colleague to join our marketing team and help us better communicate with international customers.

Job Position

Translator & Customer Communication Specialist
(No business travel required)

Job Responsibilities

• Provide real-time translation and language support for the marketing team in daily communication with foreign customers.

• Assist in handling customer inquiries, business negotiations, and follow-up communications to improve communication efficiency and transaction rate.

• Assist in organizing and translating business documents, chat records, and email content.

• Work full-time in the office, cooperate with the team to maintain good customer relationships and promote business growth.

Requirements

• Foreign national, fluent in both Chinese and English (listening, speaking, reading and writing).

• Outgoing, easy-going, proactive, with strong communication skills and sense of service.

• Careful, responsible, able to work steadily in the office for a long time.

• Good image and polite manners, able to represent the company’s image in front of overseas customers.

• Experience in translation, customer service, or international business is preferred.

We Offer

• Stable office work, no business travel

• Friendly and relaxed working environment

• Competitive salary + performance bonus

• Long-term stable job opportunity

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