IL Ristorante Assistant Manager 意大利餐厅副经理
职位要求:
监督餐饮设置、时间安排等。安排设备和监督服务,跟进所有宴会要求。安排服务所需人员并监督领班、服务员、管家等的工作活动。
与以下人员密切协调:a)厨房b)工程c)酒吧d)宴会销售e)管事f)会计g)客房管理h)人员
与餐饮部协调制定服务培训计划
监督所有服务员工的招聘、介绍,并建议解雇不足的员工。
就升级和规划服务运营向餐饮部提出建议
保持良好的客户关系
Supervises all banquet functions, food and beverage set ups, timing, etc. arrangements for equipment and supervises services, follows up on all banquet requirements. Schedules personnel required for service and supervise work activities of captains, waiters, housemen, etc.
Coordinate very closely with: a) Kitchen b) Engineering c) Bars d) Banquet Sales e) Stewarding f) Accounting g) Housekeeping h) Personnel
Establishes service training program in coordination with F & B Office
Monitors hiring, introduction of all service employees and recommends dismissals of insufficient employees
Gives recommendations to F & B Office with regards to upgrading and planning service operation
Maintains good customer relationships
IL Ristorante Captain 意大利餐厅领班
职位要求:
与运营和沟通部门及时地开展,规划,协调和执行所有餐饮相关的推广活动,以促进与内部和外部的沟通。
依照部门流程分配工作任务及职责,及时就新增或变动的事项进行沟通。根据酒店的标准来识别状况并委派人员来处理。
检查、安排、确保所有的材料、设备设施和服务推车是在一个准备就绪的状态,及时纠正不足之处。
根据部门标准来审查餐桌摆盘标准、检查卫生清洁和整洁情况,并及时纠正不足之处。
检查监督和协助服务人员遵照部门标准问候客人并引领客人至相应座位,确保左面摆台完毕并且提供最好的服务给客人。
Developing, planning, co-coordinating and executing all Food & Beverage promotions with the operations and communications departments in a timely manner for both, internal and external communications related to the promotions.
Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department’s standards and delegate these tasks.
Inspect, plan and ensure that all materials, equipment and service carts are in complete readiness for service; rectify deficiencies with respective personnel.
Inspect table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective personnel.
Monitor and assist Host (ess) in greeting and escorting guests to their tables according to departmental procedures. Ensure that tables are set to best service the customers.
IL Ristorante Hostess * 2 意大利餐厅领位
职位要求:
向客人致意并确定他们聚会的人数。找到一张干净、可用的桌子;拉出椅子;在客人面前放置干净/当前的菜单等,为客人安排座位。引导客人穿过餐厅并提供任何必要的帮助。移动和安排桌子、椅子和设置,并为有特殊需要的团体安排座位。确保位置设置适当,每位客人都有餐巾、干净的银器和任何其他属于标准位置设置的物品。检查菜单以确保它们是最新的、干净的、丰富的和无褶皱的。全天保持工作区域的清洁,实行清洁随走程序。监控餐厅的座位可用性、服务、安全性和客人的幸福感。
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
职能类别: 店长/经理 餐厅领班
联系方式
上班地址:CBD
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