General Position Summary :

The POSITION is responsible primarily as a translator and reporter for their assigned Manager. The Production Coordinator will travel with their assigned Manager and visit factories to determine current production status of Whalen orders, to review product quality, and to train QA staff in their job responsibilities. The Production Coordinator will provide Reports at the end of each day to recap the issues found and corrective actions put into place.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Visit Factories with assigned Manager and provide translation services as Factory issues are discussed and resolved.

• Must be available at all times in the Factory to help translate for the Manager and help address issues.

• Must translate conversations between QA staff and Factory Management to Manager.

• Takes comprehensive notes of all issues discussed at the Factory, and pictures where needed.

• After each Factory visit, in the van between Factories, complete recap and then discuss recap with assigned Manager to ensure all issues have been captured for reporting purposes.

2. Complete Daily Factory Visit Reports for every Factory visited and email those report to Management.

• Use Factory notes to help complete the Daily Factory Visit Report

• Reports to be written in English and Chinese so they can be sent to all involved staff.

• Reports to be completed by 9pm Daily and sent to both Sr QA Management, QA at the relevant Factory, and Factory Management

3. Overnight Travel with the assigned Manager to distant areas within China to visit Factories

• Help arrange travel (Flights, Trains, Hotels, car transfers) and Factory pick-ups as necessary.

• Help arrange hotels, restaurants, and other amenities, as needed.

• Complete Factory Visit Reports in the same manner as for local Factories.

4. To assemble products, when requested, to help determine if there are any issues with the assembly process or construction.

5. When not riding with assigned Manager, to work out of the Whalen office and provide other services as needed, such as translation of documents and procedures.

6. Must keep a photo file of good manufacturing practices, systems and equipment pointed out by Manager to show to other factories. These need to be placed in a separate file for easy reference at factory locations.

7. Must be available at all times to their Manager while meeting with factories or QA staff in factories, minimizing the answering of work-related phone calls or text/WeChat messages.

Education & Abilities :

• Bachelor’s degree (B. A.) or equivalent from four year college or university, or more than five years related experience; or an equivalent combination of education and experience.

• Strong Knowledge of Microsoft Office products.

• 2+ years of experience working in a factory environment.

• 2+ years of experience in furniture, preferably focused on the US national retail chain processes, would be of added value.

• Must have the ability to travel 6 days a week within China and to work in factories for extended periods of time.

• Must be detail oriented and able to work under pressure and with constant deadlines

Language Skills :

The Production Coordinator must have strong English language skills in both oral and written form. The Production Coordinator should have the ability to read and interpret technical documents, corrective action plans, and other such documentation in both English and their local language. The Production Coordinator must possess the ability to read and write in their assigned country language and read, write, and speak conversational English, including technical terminology related to quality.

Reasoning Ability :

The Production Coordinator must possess the ability to define problems, collect data, complete root cause analysis, establish facts, and draw valid conclusions. The coordinator must be able to take what the Sr Manager says in English and adequately translate it in an acceptable way to local staff.

Certificates, Licenses, Registrations :

None required.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position involves heavy travel in a company vehicle to and from Factories six days per week. At the factory location, the position requires the Production Coordinator to work under various conditions within the factory setting; from office environment to production floor; usually hot, noisy and dusty environments. The noise level in the work environment is usually moderate to loud. The Production Coordinator is encouraged to use Personal Protective Equipment when on the production floor at factories.

上班地址：东莞