• Support and co-ordinate new team members’ induction on their first day
• Coach our team member’s on the shop floor/ in the stock room to support their development.

• Work with the store team to make sure our Visual Merchandising directives/ promotions are followed at all times, and the store is fully “shoppable”.
• Support our manager in ensuring consistent premium customer service.
• Deal with customer queries and complaints and talk through the solutions found with the team member’s involved.

• Support the manager, when required, to ensure stockroom processing and replenishment procedures are in place.
• Help the manager monitor productivity levels and ensure recalls and transfers are completed effectively and to the deadlines set.
• As a team we ensure all Health and Safety checks are in place and any issues are highlighted to the relevant Head Office department if support is needed.

• Understand and achieve all Store Sales Targets and KPIs
• Help minimize loss of product in our store by promoting security awareness at all times

上班地址：四平路2500号杨浦城市奥莱（原东方商厦）