• Follow hostess opening & closing checklist thoroughly.

  按照领位开档和收档的检查表检查工作。

• Check in servers and other associates for uniform.

  检查服务员和其他员工的制服。

• Maintain guest flow charts to track number of guests to each station and in order to track volume per hour.

  了解当天用餐人数和用餐时间以便合理安排客人的座位。

• Ensure that the front of the restaurant is always covered.

  确保领位区域有人当值。

• Ensure that the front of the restaurant is spotless at all times.

  确保领位区域干净整洁。

• Check on every table to ensure that it is clean, spotless and fully setup and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless

  在客人就坐前检查每张桌子，确保它们干净、没有污渍、摆放整齐、银器和玻璃器皿没有污

  渍。另外检查并确保所有椅子干净地毯没有污渍。

• Check on guests to get feedback on the quality of their meals, service, etc. and share any problems that arise immediately—inform supervisor and manager immediately, but try to take care of the problem at once.

  收集顾客对食物和服务质量的反馈，如果出现问题要立即着手解决并上报主管或经理。

• Schedule servers for breaks, etc. in conjunction with the supervisor and depending on business volume.

  根据生意量和主管协商安排员工的工间小歇时间。

• Pitch in and help in service whenever the need arises.

  无论任何时候出现需要，立即提供帮助。

• Have an excellent knowledge about the city, the signals, methods of transportation, etc. in order to be able to converse with customers, give helpful suggestions, etc.

  熟悉所在城市的信息，包括其通信、交通的具体情况，以便于在与顾客交流时，能为

  他们提供帮助性的建议。

• Have an excellent knowledge about wines and different items on the menu in order to be able to help guests, answer questions, and give other suggestions.

  熟知菜单中的所有项目，包括酒水和其他菜品，以便于回答顾客的问题和给他们适当的建议。

• Be thorough in knowledge of the Hotel, services offered, operating hours of all F&B outlets, etc.

  非常了解有关酒店信息、所提供的服务和餐饮部门营业的时间等等。

• Communicate all necessary information to incoming hostess and supervisor, and record all messages in the hostess communication log.

  与来接班的领位、主管进行必要的交流，并将所有信息记录在交班日志中。

• Work with the cashier and relieve cashiers on break.

  知晓收银员工作任务，在收银员不在时顶替其工作。

上班地址：海江路888弄1号