Provide secretarial services to Talent Culture Department.

负责人才与文化部的秘书服务。

• Maintain strictest confidentiality at all times on all matters.

在所有时间对所有工作保守机密。

• Arrange appointments and meetings for T&C Director, make record in diary.

为人才与文化总监安排会面及会议，完成记录。

• Operate office telephones.

接听办公室电话。

• File and retrieve documents and information.

存档及索引文件和信息。

• Purchase stock/inventory according to purchasing procedures and specifications.

根据采购程序及制度采购用品。

• Handle and store stock according to stock control procedures.

根据库存制度管理及保管用品。

• Ensure all reporting and servicing deadlines are met on a timely basis.

确保所有报告及服务都能按时完成。

• Provide ongoing feedback on current internal T&C issues to Talent Service, Manager and Director of T&C.

向人才服务主管、人才与文化经理和总监随时反馈人才与文化部内部事务。

• Carry out other tasks as directed by your supervisors.

完成主管分配的其他任务。

• Finalize all regular payment or cash advance of department and assistant team to well control cost.

完成日常的部门报销或借款工作，协助部门完成成本控制。

Learning & Development and Talent & Culture

学习与发展和人才与文化

• Ensure wherever possible that ambassadors are provided with a work place free of discrimination, harassment and victimisation

确保提供给大使们一个没有歧视、骚扰和危险的工作环境。

• Treat complaints of harassment and discrimination promptly and confidentially.

处理骚扰、歧视的投诉并且保密。

• Treat customers and colleagues from all cultural groups with respect and sensitivity.

使用符合集团文化的行为并且尊重及灵活地对待每一位客人和同事。

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

识别和处理可能导致跨文化冲突或误解的问题。

• Interact with department and hotel ambassadors in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.

使用专业与积极的方式与部门和酒店同事保持良好关系，促进团队精神，确保有效的双向沟通。

• Deal effectively with guests and workplace colleagues from a variety of cultures.

与客人和同事在多元文化下有效工作。

• Work effectively in a team.

在团队内有效工作

• Maintain a filing and trace system.

维护档案和更新系统。

• Type correspondence and documents and photocopy documents.

完成文件输入及复印工作。

• Attend meetings to provide simultaneous translation.

参加会议时完成翻译工作。

• Translate written items.

翻译书面文件。

• Assist with control and manage payroll, leave applications all data concerning all ambassadors.

协助控制和管理所有员工的工资及假期资料。

• Assist coordinating the screening of all applications whom complete application forms for suitability of employment.

协助从应征者中完成筛选合适的候选人。

• Assist to ensure all ambassadors are paid in line with their terms of employment.

协助确保所有大使依照雇佣条件工作。

• Assist to ensure all personnel records are maintained accurately and secure.

协助确保所有员工资料准确和安全地进行维护。

• Administer all details related to Expatriate and National Expatriate requirement.

按要求执行外聘及国聘员工的所有条款。

• Coordinate incoming and outgoing mail (including express services).

协调信件收发（包括快递服务）。

• Responsible for ambassador birthday party, meeting and support for other ER activities.

负责大使生日聚会、会议并协助其他员工关系的活动。

• Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.

了解关爱并实施职业健康安全法规的责任。

• Initiate action to correct a hazardous situation and notify supervisors/managers of potential danger.

在危险状况发生的初期采取改进措施并将潜在的危险情况告知主管/经理。

• Adhere to the hotel’s security and emergency policies and procedures.

执行酒店内安全和紧急状况的规章制度。

• Be familiar with property safety, current first aid and fire emergency procedures.

熟悉设备的安全须知、急救和火警操作流程。

• Log security incidents and accidents in accordance with hotel requirements.

按照酒店要求记录安全事故。

• Adhere to hotel cleaning and maintenance programs.

完成酒店内相关的清洁及保养工作。

• Maintain personal presentation to hotel and Sofitel standards.

按照酒店及索菲特标准要求个人形象。

• Demonstrate professional attitude and behaviour at all times.

随时展现专业的态度和行为。

• Analyze, evaluate and improve your personal performance on a continual basis.

持续不断地分析、评估和改进个人绩效。

• Apply hotel quality assurance principles.

遵守酒店质量保证方针。

• Access and use hotel Human Resources Management system.

登录和使用酒店人力资源管理系统。

• Prepare and maintain files, reports, letter, memorandums and other relevant business documentation.

准备及维护档案、报告、信件、备忘录和其他相关企业文件。

• Manage, allocate and monitor ambassador locker room and dormitory been use properly. Ensure those area clean and tidy. Get all ambassador feedback efficiently.

管理、分配、监督员工更衣柜及宿舍正确使用，确保该区域干净、整洁。及时反馈员工的使用情况。

• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

所有大使在工作中都被要求遵守直接主管所发出的一切合理要求，并且遵循、完成工作。

• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.

当涉及到商业层面时大使须签署酒店内相关其他责任。

• Ensure that all potential and real Hazards are reported immediately and rectified

确保所有潜在的和实际的危险是被立即报告和纠正的。

• Be fully conversant with all departmental Fire, Emergency and Bomb procedures

熟悉各个部门的消防、紧急和炸弹处理程序。

• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees

为了客人们和员工们的安全和消防安全，必须确保所有的紧急程序都被预演、落实和实施。

• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

在公平的酒店规则和严格遵守的法律法规下，确保在酒店内所有人的人生和财产安全。

• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others

确保所有员工都在部门内以安全的方式操作，避免不安全的或者不适合的冒险的行为造成自己或者其他工作人员的损伤或不便。

• Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.

遵循雅高健康、安全和环境政策，来养成使用安全操作手册和实践安全工作的习惯。减少对环境的影响和防止污染。

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy

确保保密和安全的存储所有知识产权和数据，包括所有印刷品和电子软件。遵守雅高互联网和电子邮件政策。

• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

保证酒店、客户和员工的信息，交易期间或在公司就业后信息保密。

上班地址：广州大道中988号圣丰索菲特大酒店