Senior translator
Translation Services USABeijingUpdate time: August 5,2019
Job Description
- Own the quality of one or more dedicated account(s) or projects and/or own the quality of small accounts/projects as assigned by the Lead Translator/Team Lead/Delivery Manager.
- Perform on-demand and planned translation, post‐editing, review, quality control for one or more dedicated accounts.
- Perform any translation related tasks ‐e.g. client review implementation, LSO, etc (including all required Admin Prod tasks).
- When additional resources are required to deal with larger volumes within deadlines take ownership of the overall quality output of the group.
- Discuss project issues, such as problems with deadlines, with the Lead Translator (if applicable)/Team Lead/Language Project Manager in a timely manner.
- Manage, maintain and communicate/distribute the language materials (glossaries, TMs, How‐to documents, etc.) either from Welocalize or from the client.
- Manage project related queries.
- Analyze client negative feedback and assist with remedial action plans.
- May communicate with client reviewer.
- Centralize product expertise and knowledge according to customer expectations and act as key product point of contact of the language for dedicated account(s).
- Test and qualify new vendors/freelancers as required.
- Collect client feedback and updates and distribute material to all translators/vendors involved.
- Monitor customer feedback and vendor performance.
- Inform the Project Manager of progress status as required and show initiative to solve quality and deadline issues in a timely manner.
- Advise on resource selection upon request, taking into account previous experience and short‐term and long‐term needs.
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