Position Title: Information Systems Engineer

Division: Administration

Supervisor: Director of Technology

Position Summary: At the direction of the Director of Technology, and in collaboration with other Tech Department staff and staff in other departments, this position assists with managing the major Concordia systems, such as the Student Information System, and supporting users.

Qualifications

[Required]

• Bachelor degree in technology-related discipline

Experience

[Required]

• 5 years minimum experience in technology
• Understanding of the American School System
• 3 years minimum experience administering systems similar to those used at Concordia

[Desired]

• Experience with the specific systems used at Concordia

Skills

[Required]

• Able to follow procedures and carry tasks through from start to finish
• Able to quickly learn new tasks and troubleshoot and think through problems
• Able to work with frustrated teachers and staff
• Able to work unsupervised and to work productively as a member of a team
• Able to communicate well in spoken and written English and Chinese

General Expectations

• Guided by ethical principles and character
• Pleasant and enthusiastic personality
• Comfortable interacting with people from other cultures
• Detail oriented; takes initiative to exceed goals
• Efficient, organized and conscientious; ability to adhere to deadlines
• Customer oriented; outgoing, flexible, patient

Duties and Responsibilities

• Manage the Student Information System: Develop roles, reports, procedures; manage settings, data, and accounts; assist other staff in their work with the SIS
• Collaborate with and support other staff regarding other systems, such as: Library Catalog System, Learning Management System, ID Card System, Website Content Management Systems, IT Asset Management System, Academic Testing Systems, Other
• Support users of relevant software: train, answer usage questions, and troubleshoot problems
• Develop, document, and maintain data management guidelines
• Provide backup to the Systems Admin for Email and Network
• Other duties as assigned

上班地址：金桥明月路999号