Service engineer
BrukerShanghaiUpdate time: July 21,2019
Job Description
Overview
As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. Our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life.
We have been driving innovation in analytical instrumentation for over 50 years. Today, more than 6,000 employees at over 90 locations worldwide are working towards this challenge.
As Customer facing, technical support, it is required to work together with the local team, overseas experts and other senior staff as needed, to provide effective and excellent support to the installed base.
We have been driving innovation in analytical instrumentation for over 50 years. Today, more than 6,000 employees at over 90 locations worldwide are working towards this challenge.
As Customer facing, technical support, it is required to work together with the local team, overseas experts and other senior staff as needed, to provide effective and excellent support to the installed base.
Responsibilities
Responsible for installation, commissioning, maintenance and repair of current installed base of XRD, XRF & SC-XRD instruments in China.
Troubleshoot, diagnose customer problems and coordinates appropriate corrective action directly or within the local team and the customer
Conform at all times to Bruker and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.
Ensure that guidelines and standards of work expected by Bruker are understood and met.
Carry out preventative maintenance activities to installed base as per factory guidelines.
Provide Service Support after installation.
General Service administration activities and report submission
Responsible for proper spare part handling according to internal procedures
Report to local service manager or team lead
Troubleshoot, diagnose customer problems and coordinates appropriate corrective action directly or within the local team and the customer
Conform at all times to Bruker and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.
Ensure that guidelines and standards of work expected by Bruker are understood and met.
Carry out preventative maintenance activities to installed base as per factory guidelines.
Provide Service Support after installation.
General Service administration activities and report submission
Responsible for proper spare part handling according to internal procedures
Report to local service manager or team lead
Qualifications
Bachelor degree or above on Electrical & Mechanical, Automation, Physics or related education.
Knowledge of Physics , Electronics, Mechanics preferred.
Minimum 2 years of relevant experience in analytical instrument preferred.
Able to read electronic drawings, technical manual in English
Excellent verbal and written communication and presentation skills with MS office proficiency.
Self-sufficient in computer/networking skills necessary to analyze logs, summarize data.
Able to travel both domestically and internationally on short notice.
Knowledge of Physics , Electronics, Mechanics preferred.
Minimum 2 years of relevant experience in analytical instrument preferred.
Able to read electronic drawings, technical manual in English
Excellent verbal and written communication and presentation skills with MS office proficiency.
Self-sufficient in computer/networking skills necessary to analyze logs, summarize data.
Able to travel both domestically and internationally on short notice.
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