Job Description

Head of Quality and Intern-school Academics Support

• Manage diary for the Head of Quality and Inter-school Academics, including arranging and confirming parent and teacher appointments

• Projects and tasks as directed by Head, meeting agreed timescales and communicating progress clearly and frequently

• Take phone calls and manage phone access to Head

• Assist Head in liaising with Chinese speakers, including some personal support

Administration

• Maintain an organised, reliable and uncluttered office environment

• Work closely with Primary secretariat and Secondary secretariat teams to assure an integrity between Primary and Secondary

• Print and distribute whole school letters where necessary

• Create PDFs of Whole school letters and upload onto the school website, Parent Portal and other social media as required

• Print and distribute trackers and reports as scheduled

• Maintain filing systems, keeping soft and hard copy documents as required

• Deal with purchasing requests from teachers which includes working with teachers to get forms completed correctly, passing forms to budget holders for approvals and then to purchasing department for further processing

• Work with Health and Safety team to run fire drill and lockdown

• Answers phone calls of inquiries and take actions accordingly

• Reply emails of inquiries or direct to correct staff for further and prompt actions

• Support Annual-orders

• Help Head to manage budgets

• Liaise to collect passport and other necessary information for student trips

• Liaise with IT department to sort out mobile phones & SIM cards for teachers to use during student trips

• Support SPTCs, performance nights, events, etc. as required

• Generate SPTC posters and signage

• Work with Korean Communication Liaison Officer and Head of LAs to arrange Korean/Chinese translators for SPTCs as required

• Issue references, recommendation letters, visa letters for visitors, etc. as approved and guided by Head of Primary

• Support entrance exams (such as CATs tests) for student transition as required

• Translate letters, notes etc. where necessary

• Maintain the accuracy of data in ISAMS

• Support Head to run new staff Induction Week and new student Orientation days

Front of House Support

• Attend functions and events to ensure their smooth running and to help welcome guests

• Cover reception where required as part of the regular rota or in case of staff absence

Meeting Management

• Anticipate, plan and manage set up of meetings and events: pass resource requests to the Secondary Receptionist as required and oversee set up

• Take and distribute minutes of primary school meetings, both regular and individual as required

• Take staff morning briefing minutes as required

Job Specification

• College diploma or above
• Relevant experience of dealing with students, parents and internal staff preferred

Skill

• Ability to process a good telephone manner
• Ability to communicate effectively and politely in English
• Ability to deal with difficult situation and people
• Ability to keep calm in a crisis
• Basic knowledge of a variety of administrative tasks
• Personal IT skills

Personal attributes

• Enthusiastic working attitude
• Pleasant and outgoing personality

学校网址： www.bisspuxi.com

(学校提供中山公园，常熟路，龙柏，莲花路地铁站附近班车 ）

上班地址：华漕镇金光路111号