RESPONSIBILITIES / 职能权责

• Assisting Senior Technical Manager, providing necessary technical data and correct information;
• 协助资深技术经理，提供必要的技术数据和正确的信息；

• Checking and verifying RFQs and drawings from customers, and providing type selection to HQ;
• 检查和验证客户的询价和图纸，并向总部提供初步选型；

• Answering and addressing various technical questions and concerns from customers;
• 回答并解决客户的各种技术问题和关切；

• Reviewing technical plans and drawings from HQ;
• 审查总部提供的技术方案和图纸；

• Sending instruction manuals and test reports from HQ to customers;
• 发送使用维护手册和测试报告；

• Training key customers on operation and maintenance during product installation;
• 培训关键客户在产品安装过程中进行操作维护；

• Supporting Sales Manager China in visiting active customers to make product presentation, or collect usage feedback information, and submitting Visit Reports to HQ;
• 支持销售经理访问活跃客户，进行产品陈述，或收集使用反馈信息，并向总部提交访问报告；

• Inspecting and maintaining products, or troubleshooting problems at customer sites when necessary, and submitting Service Report with problems and solutions to HQ and customers;
• 在必要时检查和维护产品，或在客户现场解决问题，并向总部和客户提交问题分析和解决方案的服务报告；

• Managing and organizing local spare parts for ESS;
• 管理和组织智能穿梭系统的本地备件库存；

• Managing and monitoring contingency responses;
• 管理和监测应急响应；

• Archiving drawings, instruction manuals, test reports and other product and service documents;
• 存档图纸、使用维护手册、测试报告和其他产品和服务文件；

• Managing and updating Local Spare Parts Inventory Control, Local Spare Parts Usage Record, and After Sales Service Record monthly;
• 每月管理和更新本地备件库存控制、本地备件使用记录和售后服务记录；

• Supporting HQ’s technical functions (in accordance with Head of Sales Dept., Head of Sales Dept. – Telescopic Forks, Head of Sales Dept. – ESS, Sales Area Manager, and Head of After Sales Dept.).
• 支持总部的技术职能（对接有关业务单元主管）。

• Practicing project management, including production progress and delivery forecast;
• 实践项目管理，包括生产进度和交付预测；

• Managing shipment notifications, including destination confirmation and cost calculation;
• 管理装运通知，包括目的地确认和成本核算；

• Communicating and coordinating international trading issues with logistics consultants;
• 与物流顾问公司沟通，并协调国际贸易问题；

• Managing customer relationship and updating Business Directories bimonthly;
• 维护客户关系，并于每两个月更新通讯名录；

• Supporting Sales Manager China in managing and updating Contracts Progress (Shuttle Systems) weekly (each Friday);
• 支持销售经理，每周管理和更新合同进度（穿梭系统）；

• Supporting Sales Manager China in managing and updating Offers Summary (Shuttle Systems) weekly (each Friday);
• 支持销售经理，每周管理和更新方案摘要（穿梭系统）；

• Managing and updating Contracts Progress (Spare Parts) from time to time;
• 定期管理和更新合同进度（备件）；

• Managing and updating Offers Summary (Spare Parts) from time to time;
• 定期管理和更新方案摘要（备件）；

• Archiving offers, shipping documents, and other project management documents.
• 存档方案、装运资料及其他项目管理文档。

REQUIREMENTS / 职位要求

• Education: College degree or above, major in automatic machinery / electrical engineering / mechatronics or related;
• 教育背景：大专或以上学历，自动化机械/电气工程/机电一体化或相关专业，电气相关专业优先，对特别优秀者或可适当放宽；

• Experience: Minimum 2-4 years of working experience in related industries or positions;
• 工作经验：至少2-4年相关行业或职位的工作经验，具备同类行业或中小企业工作经验者优先；

• Professional Skills: Reading and modifying electrical/wiring diagrams; Familar with Siemens PLC and different electrical/electronic components;
• 专业技能： 阅读和修改电气原理图；熟悉西门子 PLC 和不同的电气/电子元件；

• Languages Proficiency: Mandarin and English language proficiency in listening, speaking, reading, and writing;
• 语言能力：国语标准，沟通流畅；英语听说读写，满足日常交流需要，对特别优秀者或可适当放宽；

• Information Technology: Office and productivity applications, such as Microsoft Word, Excel, PowerPoint, Outlook, and Skype, and professional applications, such as AutoCAD 2D, AutoCAD 3D;
• 资讯技术：办公自动化及效率应用程式，如 Microsoft Word、Excel、PowerPoint、Outlook 和 Skype，以及专业应用程式，如 AutoCAD 2D、AutoCAD 3D；

• Professional Competence: Active leaning, critical thinking, itinerary scheduling, project management, multitasking, contingency response, and stress resistance; communication, interpersonal coordination, self-discipline, and team spirit; multilingual environment and multicultural background; strong problem solving orientation; motivated to enter a young and dynamic environment with growth prospects.
• 职业素质：开朗乐观、健康积极；主动学习、审慎思辨、行程安排、项目管理、多任务处理、应急响应、抗压心态与抗挫折力；沟通表达、人际协调、自律意识、团队精神；多语言环境和多元文化背景；认真负责、脚踏实地沉下心来做事的工作态度、以独立分析原因、解决问题为导向型的工作模式，严谨而温暖、年轻而充满活力的工作环境。

• 请求职者务必提供中英双语简历，务必随附照片，并请准时参加面试。
• 请求职者务必提供中英双语简历，务必随附照片，并请准时参加面试。
• 请求职者务必提供中英双语简历，务必随附照片，并请准时参加面试。

上班地址：靜安寺（近靜安寺地鐵站）