• Serve Korean speaking clients for inquiries on different Ctrip products (flights, hotels and trains) and questions on their bookings;
• Solve the problems for clients via Call, Chat and Email;
• Handle clients problems with empathy and patience in a goal-driven environment;
• Work as part of a high-performing team, supporting and helping colleagues when required;
• Attend regular team updates;
• Keep up-to-date with latest promotions and initiatives;
• Read, understand and follow the Company Policies and Procedures;

？ Assist in ad hoc assigned projects.

上班地址：携程