Responsible for providing sales and engineering/project support to the Thorlabs OEM sales team as well as providing support for Thorlabs key and OEM accounts. The OEM Project engineer will serve as a direct consultant to Thorlabs OEM customers and will see to that the customers’ technical and project needs are met to the customers’ expectations. The OEM Project Engineer will work with the appropriate internal teams to ensure the delivery of rapid feedback and technical information to our customers.

JOB RESPONSIBILITIES

职责描述

Essential Job Functions include the following, but are not limited to:

关键职能包括但不限于：

1. Provide sales and technical support to OEM customers.

2. Work closely with Thorlabs global OEM teams and local internal engineering teams to best manage new and existing customer projects and opportunities.

3. Build close relationships with Thorlabs OEM customers to develop a complete understanding of their needs and leverage Thorlabs’ vertical integration to best suit the customers’ projects.

4. Support Thorlabs sales staff for pricing submission to customers and maintain OEM pricing strategy.

5. Leverage industry expertise and strong customer relationships to identify and qualify additional business opportunities as customer needs grow.

6. Understand and safeguard the business case with respect to cost and schedule.

7. Work with the sales coordinators and supply chain to ensure timely delivery of customer’s goods and ensure that customers are aware of product obsolescence and end of life issues.

8. Promoting Thorlabs China products by actively following-up on leads and creating opportunities.

9. Manage and maintain pipeline and opportunities in Microsoft Dynamics 365 CRM.

10. Travel to visit key customer/accounts as well as attend tradeshows as required by business unit (estimated travel >40%).

JOB REQUIREMENTS

职位要求

Experience and Education:

经验及教育背景：

1. Minimum 2 years of experience in a similar role

2. Master’s degree in a photonics related field (Physics, Engineering, Bio Photonics, etc.) or equivalent work experience

Specialized Knowledge and Skills:

专业技术背景：

1. Technical background in optics/photonics is required

2. Ability to read, write and interpret documents such as product manuals, spec sheets and test data

3. Ability to speak effectively before groups and customers

4. Adept at planning, coordinating and facilitating as well as maintaining key relationships with customers and team members

5. Ability to solve practical problems and deal with a variety of multi-disciplinary tasks

6. Knowledge of CRM tools, data analysis tools, and strong skills in the Microsoft Office suite required (Outlook, Excel, PowerPoint, Word, etc.)

7. Ability to fluently write and speak English

Compensation and Benefits

薪酬福利

1. Base salary based on his/her role, individual performance and competencies, as well as market competitiveness

依据个人绩效和能力提供具有市场竞争力的薪资

2. Mandatory social insurance and housing fund in accordance with PRC Laws.

根据国家规定缴纳五险一金

3. Optional supplementary medical insurance

员工可自愿选择参加高端医疗保险

4. Annual medical check-up

每年一次的健康体检

5. 10-15 days of annual leave days per calendar year

每年10至15天年假

上班地址：上海市祁连山南路2891弄100号A101-A201