Major Responsibility 主要工作职责

Be responsible for all matters related to club houses to ensure and comply with the Ascott-related policies, procedures and standards.

负责会所相关的一切事务，确保并遵守雅诗阁相关的政策、程序和标准。

To ensure the club house can be open to public normally and safely.

确保会所能够正常安全的开放运营。

Be responsible for providing training and guidance to the supervisors and staff of club houses to ensure continuously improve the overall level of service.

负责对会所领班及员工的工作进行指导与培训，不断提高整体的服务水平。

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Manage / assist in the management of the daily work of the restaurant and timely adjust and improve the food according to the feedback, comments and suggestions raised by guests.

管理/协助管理餐厅的日常工作，针对客人对食品的意见和建议及时反馈和整改。

Maintain good relations with guests, assist with the residence manager to organize the event for guests on a regular basis.

维护好与客人的关系，协助驻店经理组织住店客人定期的节日庆祝活动。

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Maintain good communication and coordination with other properties and other relevant agencies.

保持与其他物业及其他相关机构的良好沟通和协调。

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Proper and timely deal with the customer requirements, inquiries and complaints.

妥善及时地处理好客人投诉。

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Take a close look at the employees to identify and solve problems timely.

及时了解员工动态，发现并解决问题。

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Select and train potential employees.

选拔和培训有潜质的员工。

Take the duty of the property manager regularly.

定期担任物业值班经理。

In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work.

遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。

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Any other tasks assigned by the supervisors.

完成上级交办的其他工作任务。

Requirements 资质需求

College degree and above, major in hospitality, hotel management or linguistics;

大专以上学历，酒店管理、旅游类或者语言类专业毕业；

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Professional image, more than 3 year’ relevant industry experience is preferred;

形象良好， 3年以上同等行业经验者优先；

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Having management experience of swimming pool is preferred;

具有游泳池管理经验者优先；

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Good communication skill and good oral English ability;

良好的沟通能力，良好的英语口语能力；

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Be upward and have good sense of responsibility;

积极进取， 富有工作责任心；

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Good communication and can work under great pressure;

善于沟通，能够承受工作压力；

上班地址：金马路128-2号

雅诗阁中国-大连盛捷天城服务公寓诚聘