Customer Service Executive

Job Responsibility:

1. Timely and accurately release booking to customers

2. Special cargo/ Transshipment application and arrangement.

3. Handle customer enquiry with professional service manner.

4. Coordinate with sales team for capacity control.

5. Closely work with sales/operation/finance team to maintain customer support and to achieve Shenzhen office revenue & volume target.

6. Issue report as required.

Requirements:

1. Junior college graduates or above.

2. 1 year working experience in shipping industry is preferable.

3. Good computer skill, familiar with MS Excel, Word, Outlook, etc.

4. Fluency in both oral and written English and Mandarin , PETS3 or CET-4 or above

5. Good communication skill and customer oriented, willing to learn.

6. Responsible and able to work independently under pressure.

职能类别：客服专员/助理

上班地址：深圳市罗湖区深南东路 4003 号世界金融中心 A 座 30A