• 完成新客户入驻、迁出的整套流程
• 协助中心经理完成相关的市场推广、翻译、合同管理等工作
• 会议室、视频会议等设施的推广及预定工作
• 在收费系统中输入客户费用并跟进客户付款
• 协助经理统计电话计费系统
• 完成客户提出的行政服务需求
• 协助中心经理的各项运营工作

职位要求：

• 25岁以上
• 大学本科毕业至少3年以上行政或秘书工作经验
• 良好的沟通能力
• 良好的电话接待及电脑操作能力
• 开朗友好，有良好的团队合作能力
• 有较强的服务意识
• 有酒店、商务中心前台服务经验者优先考虑
• 英语口语、书写流利

每月为客人提供的行政秘书服务可提取绩效奖金，多劳多得。

SUMMARY OF RESPONSIBILITY:

BILLING RELATED:

• Input charges at Centre Charge.
• Follow up payments (when necessary)
• Assist OM/CM on Call Accounting System
• Prepare monthly Calls Summary

IT and TELECOMS

• Installation of telephone lines and internet.
• Programing of telephone lines at call manager.
• Configuration of switch port assignment.
• Voicemail – for new and reset password.
• Port opening request
• Assist OM/CM on troubleshooting IT related problems. (coordinate with the Regional IT when necessary)
• Monthly Update of Telecoms Logbooks
• Prepare PO and send for approval of new IT equipment or repair/checking requirements.
• Assign to program CISA access card for new clients/renewal and ensure that client's files are updated.

SALES & MARKETING

Meeting Room

• Responsible in the preparation of booking form and booking.
• Coordination with the caterer
• Conduct tours when necessary

Videoconferencing (VC)

• Responsible in the preparation of booking form and booking.
• Coordinates with Far End on the test call.
• Assist on the actual VC

New Client Set-up (move-in)

• Responsible for office move-in preparation as per clients’ requirements
• Installation of telephone lines and internet
• Set-up activation of account code
• Set-up client at Call Accounting System for billing purposes.
• Demo/Unoccupied Offices – set up as per standard.

JOB SPECIFICATION:

• At least 25years of age
• College Graduate
• Experience in a service industry is an advantage.
• Has a good Communication skills
• Possesses a pleasing personality, team player and flexible
• At least two year’s customer care/service industry experience
• Basic telephone and Computer skills
• Secretarial and administration skills is a must

上班地址：1号线地铁永安里地铁双子座大厦东塔十层