Position Summary

This full-time, university staff position will provide administrative and programmatic support to the New Student and Diversity programs functional unit within the Office of Student Life. The goal of New Student and Diversity program is to help new students gain related awareness and knowledge to overcome the transition challenge generated by the environment change from high school to college; enhance interaction and integration among students with diverse cultural backgrounds, and foster a healthy student community through effective peer education. This position is responsible for designing and carrying out a wide range of programs and activities that help student’s success in their first year in college, assisting in recruiting, mentoring and training Orientation Ambassadors, supporting Diversity Initiatives in raising students’ awareness on diversity and equity, facilitating social justice based dialogues, and assisting in assessing program learning outcomes. This position reports to the Assistant Director of New Student and Diversity Programs.

The main responsibilities include:

• Assist in implementing all aspect of the Orientation Ambassador leadership program, including recruiting promotion, designing selection activities, conducting interviews, developing engaging Orientation Ambassador training program, conducting training sessions, mentoring Orientation Ambassadors and assess the program.
• Assist in creating and maintaining an online orientation education module as well as summer communications which will be sent to incoming freshmen before their arrival.
• Coordinating with other units/departments in designing and carrying out, with a “student centered” mind, an interactive, informative and engaging Freshman Orientation Week program that not only give new students information on university resources, but also create a sense of community and belonging. Develop effective assessment methods through appropriate tools to evaluate the sessions and program.
• Assist in developing and maintaining curriculum for First Year Dialogue program from new students’ perspective, which aim to help freshmen cope with transition challenge, including but not limit to cultural shock, relationship, stress, through weekly dialogues. Provide logistic support in room booking, material preparation, and supervise peer facilitators’ performance.
• Develop and maintain cooperative relationship with academic and other university department and offices.
• Support Diversity Initiatives in promoting, executing Ally Week events.
• Support Diversity Initiatives in recruiting, selecting students for LEAD program, and assist in mentoring students selected over the program.
• Assist in developing and maintaining LEAD - Diversity in Dialogue curriculum and facilitate the weekly dialogues over the semester.
• Assist in improving assessment method to evaluate programs’ efficiency through researching resources and self-study.

Qualifications

Required Education

• Master’s degree in related field.

Required Experience

• 2 years of student services, student affairs, counseling, advising, facilitation or related working experience; or any equivalent combination of education, training and experience is preferred

Required Knowledge, Skills, and Abilities

• Proficient in both written and spoken English and conversational Mandarin.
• Good interpersonal and communication skills to work in an international, cross-cultural work environment.
• Understand college student’s developing model, and able to apply the theory when facilitating a dialogue, or giving advice to students.
• Ability to provide leadership and mentoring to student populations.
• Strong time management and multitasking skills.
• Able to learn and use multiple technology systems including visual and interactive media, and utilize them in designing, implementing, and assessing students’ learning experience.
• Ability to work collaboratively.
• Demonstrates drive and initiative in a busy working environment.
• Wide knowledge on equity, social justice, class, race, identity, LGBTQ, intersectionality, etc.
• Able to utilize critical reflection in order to identify one’s own prejudices and biases.

Additional Information

The University is an equal opportunity employer committed to equity, diversity and social inclusion.

上班地址：上海市浦东新区世纪大道1555号